Randalls

4.2
1013 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Randalls located at 5161 San Felipe St, Houston, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today! Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (713) 964-3150. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Randalls
5161 San Felipe St, Houston, TX
77056, United States

Hours

Reviews

4.2
1,013 reviews
5 stars
585
4 stars
239
3 stars
99
2 stars
28
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude and unprofessional behavior from certain employees, particularly at the self-checkout and deli sections.

Product Quality

Customers appreciated the fresh produce and quality grocery options, but there were significant concerns regarding expired or spoiled items being sold.

Store Cleanliness

The store was generally noted as clean and well-organized, although some reviews highlighted issues with the cleanliness of restrooms.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing higher prices compared to competitors and issues with misleading promotions.

Diverse Shopping Experience

Customers enjoyed the variety of products available, including fresh meals and a Starbucks, but some felt the store's atmosphere was marred by negative experiences related to staff behavior.
  • EE
    Evelyn
    3 days ago
    5.0
    Dog friendly. It was hot outside, they said sure bring it in. Then my medication cheaper than Walmart pharmacy
  • TJ
    T and J H (JT)
    Nov 12, 2025
    5.0
    I absolutely love Randall's and I make it a point to support it because I would be devastated if it wasn't here! Yes the prices are a little more than HEB on average, but they have a lot of products you can't get at HEB, including some of their bakery specific items like their Heath bar cookies (which are my favorite cookie of all time!!!) and for the record the randalls brand mozzarella sticks are way better than the HEB brand, as well as several other "signature select" items that are just simply superior. It's also a generally much more private shopping experience than HEB, so when I don't feel like dealing with crowds I go to Randall's and I can get everything I need. Also, I like the staff better at Randall's. They just are nicer, and seem to like their jobs better.
  • LB
    Lisa Burkholder
    Nov 11, 2025
    5.0
    Love this store 👏💖
  • BS
    Bill Shomaker
    Nov 11, 2025
    4.0
    Great selection. High quality product. Very clean store with wide aisles and bright lighting. Was able to get what I needed and found a couple of gems as well.
  • KK
    Knock Knock
    Oct 15, 2025
    1.0
    ⭐ 1 Star Review – Randall’s (San Felipe Location) Date: October 15, 2025 I had a terrible experience this morning during a regular customer delivery. The cashier at self-checkout, an Asian American lady, completely messed up my order by scanning it as partial paid. She clearly had no clue what she was doing. Because of this mistake, I lost a $40 tip — money that came straight out of my pocket due to their error. The staff apologized a few times but then suggested I pay out of pocket to fix it. Absolutely not — it was their fault, and Randall’s should take responsibility for their own mistakes. It’s frustrating to lose money because of untrained or careless employees. The only positive thing I can say is that Jeane is the best cashier there — she’s the only one who truly knows how to handle things professionally. Randall’s needs better training and accountability for their staff.

Frequently Asked Questions About Randalls

Does Randalls accept SNAP EBT?

Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Randalls near me accept Apple Pay?

Yes, Randalls accepts Apple Pay and many other convenient payment methods!