Brand Certified
Portillo's Willowbrook
3.9(640 reviews)
Certified by Portillo's Willowbrook • Feb 22, 2026
Business Details
7511 Farm to Market 1960 Road West, Houston, TX
77070, United States
Certified by Portillo's Willowbrook • Feb 22, 2026
(346) 484-9447
Certified by Portillo's Willowbrook • Feb 22, 2026
https://www.portillos.com
Certified by Portillo's Willowbrook • Feb 22, 2026
About
Certified by Portillo's Willowbrook • Feb 22, 2026
Fast Food Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Location
Certified by Portillo's Willowbrook • Feb 22, 2026
Portillo's Willowbrook
7511 Farm to Market 1960 Road West, Houston, TX
77070, United States
Hours
Certified by Portillo's Willowbrook • Feb 22, 2026
Reviews
3.9
640 reviews
5 stars
358
4 stars
92
3 stars
61
2 stars
42
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the food quality, citing bland flavors and small portions, particularly for the Italian beef and hot dogs.
Customer Service
Customer service received mixed reviews; while some praised the staff's friendliness and helpfulness, others noted issues with order accuracy and efficiency.
Pricing Concerns
Several reviews highlighted high prices relative to the food quality, with customers feeling that the value did not meet their expectations.
Cleanliness and Atmosphere
The restaurant was generally described as clean and well-maintained, with a pleasant atmosphere, although some noted issues with noise and seating comfort.
- HMH-Ann MattFeb 17, 20265.0Chicago dogs done right here in Houston. Better than what you get out there in Chicago that's for sure. I recommend Portillo's 👌
- RRRyan RalsteadFeb 16, 20264.0Everything was good except for the burger seemed to have zero seasoning. Which is very important.
- MLMoni LuvFeb 12, 20263.0I door dashed a combo burger and fries with a drink. Everything was really good. It's not Portillos fault but the food was a little cold. However the beef burger is really good and you can taste the freshness of the meat. Grade A beef. I haven't tasted a real burger like this in a while. Thanks
- JBJim BrownFeb 10, 20263.0My biggest complaint is the noise. Music is so loud, I have trouble hearing my number. The burgers are fair, but there are better places. Been there 3 times, but today was probably my last.
- AAAlexFeb 8, 20265.0Every associate we came into contact with was extremely nice and very enthusiastic that we came in. The food tastes just like what we had in Chicago. Amazing.
Frequently Asked Questions About Portillo's Willowbrook
What type of food does Portillo's Willowbrook specialize in?
Portillo's Willowbrook is home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
What are the opening hours of Portillo's Willowbrook?
Portillo's Willowbrook is open Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to midnight.
Where is Portillo's Willowbrook located?
Portillo's Willowbrook is located at 7511 Farm to Market 1960 Road West, Houston, TX 77070, United States.
How can I view the menu or place an order online for Portillo's Willowbrook?
You can view the menu and place orders online at https://order.portillos.com/menu/portillos-willowbrook.
Is there a mobile app to order from Portillo's Willowbrook?
Yes, you can order using the Portillo's app available on Android and iOS devices.
What is the contact phone number for Portillo's Willowbrook?
You can reach Portillo's Willowbrook by phone at +1 346-484-9447.
Which nearby restaurants can I visit near Portillo's Willowbrook?
Nearby restaurants include Fuddruckers and Olive Garden Italian Restaurant, making it easy to choose from various dining options in the area.
What retail stores are located near Portillo's Willowbrook?
Nearby retail stores include Hollister Co., Foot Locker, Buckle, Catherines, Al's Formal Wear, and Visionworks, offering a variety of clothing, shoes, and eyewear.
Are there any health and medical facilities near Portillo's Willowbrook?
Yes, nearby health and medical facilities include Woman's Health - Willowbrook, Psychplus Houston, Open Door Pediatric Therapy, and Houston Perinatal Associates.
What year was Portillo's Willowbrook established?
Portillo's Willowbrook was established in 1963.
Brand Certified Facts from Portillo's Willowbrook
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Certified February 22, 2026Yext Knowledge Graph
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