Pizza Hut

Reviews

• HD

  Heather Dancer

  Oct 31, 2025
  1.0
  I ordered a pizza at 8:27 pm. At 8:43 pm, I got a text saying my order was on the way and it should be there at 8:56pm. My projected eta was 8:57 to 9:07 pm. At 9:17, I called the store and there was no answer. I waited for 2 minutes before hanging up and calling back. I did that 8 times and then called and chose a different option. Just to be put on hold. When someone finally answered, I asked where my pizza was and told her the name on the order, explaining how long I'd already been waiting. She said let me check the order. She left me on hold for 50 minutes. I have screenshots. At the time I hung up, it was 2 HOURS since I had initially ordered it. My husband has to order myself, our oldest daughter (our youngest couldn't keep waiting and fell asleep) and himself food from somewhere else. When I went to check my order on the app, it had completely disappeared. As if it had been cancelled or completed. I called again at 10:15 to cancel the order, I was told they would send my name and number to the store and give them 5 to 10 minutes to call back. It has been 21 minutes and I've heard nothing. The store closes in 24 minutes. And I have the money taken from my account and no food. And no answers. Do NOT order from here. This is the second time this happened to me. I thought maybe the first time was a fluke since I had never had a problem before. And at least someone was answering the phone and telling me what was happening, even if it was awful service. I got a refund for the hour wait AND wrong pizza too. This time has been even worse. What if my husband hadn't been able to buy a separate order from somewhere else, we would be out all of it. But they had no problem taking my 45.35.
• NN

  No Name

  Oct 31, 2025
  5.0
  I had a great experience in this location. Victor the manager made sure my order got corrected after I made a mistake and fixed it.
• JR

  Jennifer Rodriguez

  Oct 18, 2025
  1.0
  I waited two hours for the driver to come deliver my pizza. I called and they also couldn’t give me an ETA of how far the driver was or if she even had my order just that she had 4 other deliveries. Do not waste your time.
• CA

  Coach Aaron

  Oct 6, 2025
  5.0
  Omg best pizza store in this area and Great delivery drivers and cooks also manager was so helpful
• CP

  Carlos Alberto Gámez pita

  Sep 28, 2025
  1.0
  Tienen los peores tramadores de todo el país, esperé mi orden por mas de 45 minutos y al final me dijeron que no la habían echo . Que gran perdida de tiempo con estas personas .

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