Brand Certified
Pizza Hut
3.6(475 reviews)
Certified by Pizza Hut • Feb 22, 2026
Business Details
12616 Jones Rd, Houston, TX
77070, United States
Certified by Pizza Hut • Feb 22, 2026
(281) 894-5353
Certified by Pizza Hut • Feb 22, 2026
https://locations.pizzahut.com/tx/houston/12616-jones-rd
Certified by Pizza Hut • Feb 22, 2026
About
Certified by Pizza Hut • Feb 22, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 12616 Jones Rd in Houston, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Pizza Hut • Feb 22, 2026
Hours
Certified by Pizza Hut • Feb 22, 2026
Reviews
3.6
475 reviews
5 stars
240
4 stars
65
3 stars
30
2 stars
29
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including wrong orders, long wait times, and unresponsive staff.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others complained about burnt or undercooked items.
Customer Experience
Several customers highlighted friendly staff and good customer service, but many also noted significant issues that detracted from their overall experience.
Delivery Problems
Delivery issues were frequently mentioned, including late arrivals, incorrect orders, and problems with third-party delivery services.
- PCpooh clark3 days ago1.0Worst experience ever Pizza was burnt manager got an attitude told me I need to check my order before I leave because they gave me the wrong pizza dry crusty no flavor ask for the manager. I was told that this person was the manager. 10:30 pm when i called 2/24/26.. i called because I ordered pan crust and ended up with thin crust
- WWWisdomFeb 6, 20265.0Ordered delivery. Pizza showed up hot and tasty. No complaints
- SJSheridan JacksonJan 26, 20261.0Food and service is always HORRIBLE! Never enough toppings even if you select extra and pay the charge! Worst Pizza Hut location! Ordered a pizza for delivery and they used door dash as the delivery driver unbeknownst to me which i should’ve been informed since i was paying cash, the door dash driver left with my change and the Pizza Hut location was beyond inconsiderate and rude and told me i would have to contact door dash when i did not order thru door dash and door dash was unable to assist AVOID THIS LOCATION AT ALL COST!
- ACalvaro cruzJan 15, 20265.0This flatz was great and the staff always friendly!!!
- AAAna AlvaradoJan 14, 20261.0Called to order and the lady that answer didn't speaker clear English, to my understanding the pizzas were going to cost me $28 for both, she repeated to me many times. When I picked up I paid $40. Besides the fact that they missed communicate the price, the pizza were horrible. Looked old like it was seating out for 3 hrs. Definitely not going back to the location and would NOT recommend ordering from them. They need to get good English speaking personnel.
Frequently Asked Questions About Pizza Hut
What are the operating hours of Pizza Hut at 12616 Jones Rd, Houston, TX?
Pizza Hut is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Pizza Hut offer delivery and takeout services at this location?
Yes, Pizza Hut provides delivery, in-store pickup, and no-contact delivery services at this location.
How can I order Pizza Hut delivery or pickup online?
You can order online via Pizza Hut's website or mobile app using the provided order and delivery links for convenient carryout, curbside, or delivery options.
What types of food does Pizza Hut serve at this location?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Are there any special deals or rewards available at Pizza Hut in Houston, TX?
Yes, Hut Rewards® provides discounts, pizza deals, and coupons. Customers can find these on the Pizza Hut deals page or via the mobile app.
Where can I find wings delivery and carryout options near 12616 Jones Rd?
Pizza Hut offers delivery and carryout for traditional and boneless wings with various flavors including buffalo, garlic parmesan, and honey BBQ.
What nearby places can I visit before or after dining at Pizza Hut on Jones Rd?
Nearby options include Wingstreet for additional pizza choices, Sonic Drive-In for fast food burgers, and Keg’s Ice House & Grill for a sports bar atmosphere.
Is there a convenient automotive service near Pizza Hut at 12616 Jones Rd?
Yes, Take 5 Oil Change is close by, providing automotive repair and oil change services, convenient if you need car maintenance during your visit.
Can I access real estate services near Pizza Hut on Jones Rd?
Several real estate agents and services such as Ross and Marshall Realty and Ana Amezcua-REALTOR are located nearby for any property needs.
What is the contact information for Pizza Hut at 12616 Jones Rd?
You can reach Pizza Hut at +1 281-894-5353 or email rs039262@pizzahut.com for inquiries.
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