Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 12120 Westheimer Rd in Houston, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.1
568 reviews
5 stars
217
4 stars
67
3 stars
43
2 stars
43
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unresponsive management, and unresolved issues.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong toppings and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about dry pizza, burnt items, and overall dissatisfaction with the meals.
Delivery Issues
Several reviews mentioned significant delays in delivery times, with some orders arriving cold or not at all.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the taste of the food.
- MBMind Your BusinessJan 4, 20265.0I Love This Place Pizza,Staff,Managers Over All Are Very Awesome I Would Recommend This Store To Everyone
- YSYessenia SaldanaJan 3, 20265.0The manager was nice and very apologetic about my wrong order gave me store credit and made my food over again
- MWMycia WilliamsDec 29, 20251.0Horrible service. The light skinned guy with freckles who claim to be the manager is very rude and argumentative. My order was wrong and he proceeded to argue with me instead of fixing the problem. Horrible service. And he kept running in and out the store to a white truck to smoke and leaving the establishment unattended. This store really needs some new management who knows how to deal with the public in a professional manner. Go to the store on dairy Ashford and save yourself the hassle of having to deal with a ignorant manager
- BVbrandon velasquezDec 22, 20251.0A few weeks ago I ordered a pizza and they put the wrong topping on the pizza (mushrooms instead sausage). I called the number three times to try and ask for a new pizza but nobody answered. I tried them again this past weekend and they gave me two toppings instead of three. I checked the pizza before leaving the store this time and told the worker, she said one of the toppings I selected wasn't available and there was nothing they could do because I placed the order online. I will not be using this location again.
- JKJ. K.Dec 18, 20255.0I came to this location as a Door Dash delivery driver, to make a delivery for my customer and I felt welcomed in this location by Mr.Pierre. He was phenomenal!!! He showed that he wanted to make sure that the customer, have a wonderful experience as well. There are many times as a delivery driver, my experience with some employees or managers, they don't acknowledge your presence when you enter the establishment, to see how they can help. There are many that don't even have the right attitude, even though this is revenue for their company, which allows them to stay in business, to help give them their checks. Mr.Pierre had the right attitude and was very kind, and I as a delivery driver appreciate that. I give him 5 stars.⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Pizza Hut
What are the operating hours of Pizza Hut at 12120 Westheimer Rd in Houston, TX?
Pizza Hut at 12120 Westheimer Rd is open daily from 10:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.
What services does this Pizza Hut location offer for getting your order?
This Pizza Hut location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I order pizza online or through an app from this Pizza Hut?
You can order pizza online via their website or through the Pizza Hut mobile app available in the App Store for delivery, takeout, or curbside pickup.
What types of food can I expect at this Pizza Hut location?
You can enjoy pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Does this Pizza Hut location have any rewards or deals available?
Yes, you can join Hut Rewards® to earn free pizza and access great discounts and coupons via their deals page or mobile app.
Can I get wings delivered or for carryout from this Pizza Hut?
Yes, they offer wing delivery and carryout, including traditional and boneless wings with various Wingstreet® flavors like buffalo, garlic parmesan, and honey BBQ.
What nearby places can I visit before or after dining at this Pizza Hut?
Nearby places include Shawarma Xpress for Mediterranean cuisine, Drunken Boat seafood restaurant, and Lunaria Sweets bakery and chocolatier, offering a variety of dining and dessert options.
Is there convenient transit or parking options near Pizza Hut at 12120 Westheimer Rd?
While specific transit stations are not listed, the location is near the Westchase District Appliance Repair and residential areas, with available parking spots likely for customers.
Are there any nearby beauty or spa services I can visit around Pizza Hut?
Yes, nearby beauty and spa services include Li Beauty House Medspa, Christine's Nail & Skin Care, and The Orlando Salon, perfect for relaxation before or after your meal.
What is Pizza Hut's contact information and can I reach them via social media?
You can contact Pizza Hut at +1 281-497-5959 or email rs039252@pizzahut.com. They are also active on Facebook at facebook.com/121581051185427 (PizzaHutHouston12120WestheimerRd).