Brand Certified
Pizza Hut
3.1(583 reviews)
Certified by Pizza Hut • Feb 22, 2026
Business Details
12120 Westheimer Rd, Houston, TX
77077, United States
Certified by Pizza Hut • Feb 22, 2026
(281) 497-5959
Certified by Pizza Hut • Feb 22, 2026
https://locations.pizzahut.com/tx/houston/12120-westheimer-rd
Certified by Pizza Hut • Feb 22, 2026
About
Certified by Pizza Hut • Feb 22, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 12120 Westheimer Rd in Houston, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Pizza Hut • Feb 22, 2026
Hours
Certified by Pizza Hut • Feb 22, 2026
Reviews
3.1
583 reviews
5 stars
230
4 stars
67
3 stars
43
2 stars
43
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Yessenia and Pierre received high praise for their helpfulness, others, particularly a manager named Kenneth, were described as rude and unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and poor handling of issues when they arise, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others received cold, overcooked, or incorrect items.
Wait Times
Long wait times for both in-store orders and deliveries were frequently mentioned, contributing to negative experiences.
Cleanliness and Atmosphere
Some customers noted cleanliness and a welcoming atmosphere, while others reported unsanitary conditions and unprofessional behavior from staff.
- SNshundrel neal5 days ago5.0Yessenia was very helpful I ordered food through door dash which was never received. I had to end up coming in and she was very accommodating and understanding. If it wasn't for her I would have refunded. I appreciate her attitude and understanding.
- JVJames Vargas6 days ago5.0Yessenia is a great employee very polite and respectful very cautious.I rate her at a 5star
- MMMichael Mazzamuto6 days ago5.0Yessenia was super friendly and very helpful
- OSOlayinka ShorunkeFeb 4, 20265.0Top-notch service! I was in a bind and needed food fast. Pizza Hut really delivered on quality, but the highlight was the manager. He was extremely patient and made sure all my needs were met. I’ll definitely be back—thank you so much!
- DBDerrick BrownFeb 2, 20265.0Pierre is an amazing spirit and awesome manager, you guys are lucky to have him! Thank you for making my visits filled with laughter and joy.
Frequently Asked Questions About Pizza Hut
What are the operating hours of Pizza Hut at 12120 Westheimer Rd in Houston, TX?
Pizza Hut at 12120 Westheimer Rd is open daily from 10:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.
What services does this Pizza Hut location offer for getting your order?
This Pizza Hut location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I order pizza online or through an app from this Pizza Hut?
You can order pizza online via their website or through the Pizza Hut mobile app available in the App Store for delivery, takeout, or curbside pickup.
What types of food can I expect at this Pizza Hut location?
You can enjoy pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Does this Pizza Hut location have any rewards or deals available?
Yes, you can join Hut Rewards® to earn free pizza and access great discounts and coupons via their deals page or mobile app.
Can I get wings delivered or for carryout from this Pizza Hut?
Yes, they offer wing delivery and carryout, including traditional and boneless wings with various Wingstreet® flavors like buffalo, garlic parmesan, and honey BBQ.
What nearby places can I visit before or after dining at this Pizza Hut?
Nearby places include Shawarma Xpress for Mediterranean cuisine, Drunken Boat seafood restaurant, and Lunaria Sweets bakery and chocolatier, offering a variety of dining and dessert options.
Is there convenient transit or parking options near Pizza Hut at 12120 Westheimer Rd?
While specific transit stations are not listed, the location is near the Westchase District Appliance Repair and residential areas, with available parking spots likely for customers.
Are there any nearby beauty or spa services I can visit around Pizza Hut?
Yes, nearby beauty and spa services include Li Beauty House Medspa, Christine's Nail & Skin Care, and The Orlando Salon, perfect for relaxation before or after your meal.
What is Pizza Hut's contact information and can I reach them via social media?
You can contact Pizza Hut at +1 281-497-5959 or email rs039252@pizzahut.com. They are also active on Facebook at facebook.com/121581051185427 (PizzaHutHouston12120WestheimerRd).
Brand Certified Facts from Pizza Hut
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Certified February 22, 2026Yext Knowledge Graph
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