Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1702 W Loop N Freeway in Houston, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, such as undercooked pizza, incorrect toppings, and overall dissatisfaction with taste.
Customer Experience
While some employees received praise for their friendliness and helpfulness, overall customer experiences were marred by management issues and lack of accountability.
Delivery Problems
Frequent complaints about delivery delays, missing items, and unprofessional delivery drivers were noted.
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Daddy Espino
2 days ago
5.0
Excelente servicio y promociones
KT
Kevin T
Feb 4, 2026
5.0
Great service with good food and fast with making the pizzas too
ZF
Zamoras Fiestas
Jan 24, 2026
1.0
Ok hoy es 01/24 als 12.30 fui a este lugar y quería ordenar pizzas y me dice que no porq tienen 15 pizzas que si podríamos esperar 25 minutos y le dije que si y le digo ok agarrame la orden y me dice que no podemos agarrar órdenes porq estamos ocupado entonces le dije que cerrar entonces para que no entrara la gente y el se empezó a reír como perdón ovio tengo fotos donde estuve ahí y al que esa enfrente de ese restaurar pido que lo sancionen porq realmente yo trabajo en restaurar de comida rápida y si estamos ocupado aún seguimos agarrando órdenes y el no quiso solo porq estaban ocupados entonces mejor CIERREN LA TIENDA para que tenerla abierta no entiendo ??? Si porfavor alguien me podría contactar por medio el email y dejarme un mensaje de voz o mándame un mensaje porq esto no se puede quedar haci todavía le dije se que tendré que esperar pero de una ves que agarre la orden y aún haci me dijo que no y la verdad es te topo de servicio es muy malo lo siento si no tienen trabajadores entonces mejor no abran y eviten que uno se moleste gracias y espero su llamada o mensaje de texto en cuestión de qué agan algo referente a esto
went to this place and I wanted to order pizzas and he tells me no because they have 15 pizzas that if we could wait 25 minutes and I said yes and I tell him ok grab me the order and he tells me that we can't grab orders because we are busy then I told him to close then so that people wouldn't enter and he started laughing like sorry of course I have photos where I was there and the one in front of that restaurant I ask to be sanctioned because I really work in fast food restoration and if we are busy we still continue to grab orders and he didn't want only because they were busy so better CLOSE THE STORE so why have it open I don't understand ??? Yes, please someone could text my email and leave me a voice message or send me a message because this can't stay here yet I told him I know I'll have to wait but once he grabs the order and he still did he told me no and the truth is that the service is very bad I'm sorry if they don't have workers then better not open and avoid one getting upset thank you and I'm waiting for your call or text message in a matter of what to do something regarding this
MR
Miri Ram
Jan 13, 2026
5.0
Shelton is very nice and does an excellent job
TN
Tony Nanez
Nov 17, 2025
1.0
Placed an online order to pick up at 10:45 am. Order was not ready until 11:19 am. This ALWAYS happens at this location. I’ll NEVER be back. And then they have the gall to ask for a minimum 18% tip!