Pizza Hut

3.2
177 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1702 W Loop N Freeway in Houston, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
1702 W Loop N Freeway, Houston, TX
77008, United States

Hours

Reviews

3.2
177 reviews
5 stars
79
4 stars
14
3 stars
10
2 stars
7
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked pizzas, incorrect orders, and overall dissatisfaction with taste.

Delivery Problems

Customers frequently experienced issues with delivery, including late arrivals, missing items, and unprofessional delivery drivers.

Positive Staff Interactions

Some customers praised individual staff members for their kindness and helpfulness, indicating that good service exists but is not consistent.

Cleanliness and Environment

A few reviews mentioned cleanliness and the need for a more inviting atmosphere in the restaurant.
  • TN
    Tony Nanez
    Nov 17, 2025
    1.0
    Placed an online order to pick up at 10:45 am. Order was not ready until 11:19 am. This ALWAYS happens at this location. I’ll NEVER be back. And then they have the gall to ask for a minimum 18% tip!
  • DF
    Digna Fuentes
    Nov 11, 2025
    1.0
    Terrible service! I work with a delivery app, and a "man" who works there followed me to my car, saying that I hadn't confirmed that I had picked up the order, even though I had shown him inside the restaurant that I had already confirmed that the order had been picked up. Racist!😒
  • TM
    Terry Moorer
    Sep 12, 2025
    1.0
    Nothing great to say. Pizza was not great. Wings even worse. Everything tasted very chemical. Doughy pizza with soggy toppings. Very little sauce. Extra cost for extras and the fact that the site wants you to tip 18 percent minimum for team members when you pick up only shows whats wrong with business here. You dont pay a living wage, so you want customers to do it for less than mediocre food and service. More dollars for local business now than ever. It had been years and I remember why now.
  • DW
    David Woods
    Aug 6, 2025
    1.0
    When you order pizza from here and ask for thin, and extra crispy, you get thick and doughy, just a heads up. Also the option of waiting on this review, I put no wait, as I had to sit in my car and wait. No dine in. Won’t be back.
  • BP
    Blake P
    Jun 24, 2025
    5.0
    The gentleman that was working there is top notch. He was kind, thoughtful and even remade a pizza that he thought didn’t look up to standard. Customer service like that is so rare to find. I love people being kind and thoughtful like this.

Frequently Asked Questions About Pizza Hut

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