Pelicana began in 1979 as a small chicken restaurant in front of Daejeon Station. Pelicana, which was so popular as soon as it opened, began franchising in 1981 and became the current Pelicana. This led to the development of ‘whole chicken’ fried in cauldron oil in traditional markets into ‘chicken’ that can be eaten with the same taste anywhere in the country.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.