Pappas Bar-B-Q

3.8
2137 reviews

About

Barbecue Restaurant
Pappas Bar-B-Q offers high quality meats, spice rubbed and slow-smoked in a secret wood blend. Our barbecue is served fresh from the pits all day. Everything is homemade - from the pecan pie, chunky potato salad and crispy slaw to the savory sauces and bold ranch beans. Even the salads are fresh cut daily!

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Pappas Bar-B-Q
10810 Eastex Freeway, Houston, TX
77093, United States

Hours

Reviews

3.8
2,137 reviews
5 stars
1,049
4 stars
411
3 stars
212
2 stars
133
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to customer dissatisfaction.

Food Quality

While many customers praised the food, there were consistent complaints about the quality being inconsistent, with reports of dry meat and incorrect orders.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received, leading to a perception of poor value.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food being served.

Atmosphere

The dining atmosphere received mixed reviews, with some enjoying the casual vibe while others noted noise levels and cleanliness issues.
  • DJ
    Duchess jc
    4 days ago
    1.0
    You all disappoint again. 6:30am is the worst time to inform a customer picking up a large order theat was placed the day before, that you can't do it, because, "Those are lunch items, and we are only serving breakfast now". I'm so glad your other locations value their customers more than you do, or my event would have been ruined.
  • JF
    John Flores
    Nov 16, 2025
    1.0
    I made the mistake of not checking my order! This is considered "moist" brisket. Waited in the drive-thru line for 30 minutes so I was ready to go. Make sure you check the quality of your food before leaving.
  • RA
    Richard Ayala
    Nov 9, 2025
    1.0
    NATIONAL BACON SHORTAGE AT PAPPAS! Worst customer service I have experienced. I go through the drive through and ask about the burger because there is no detail about the burger or mention of it on the menu. I wanted a bacon cheeseburger and my wife ordered a loaded brisket baked potato. My burger had no bacon anywhere, I didn’t want mustard or pickles and my wife’s baked potato had no toppings and the smallest serving of brisket. I went inside and showed them, they promised to make it right… once again no bacon, and burger had pickles..baked potato no bacon and barely any toppings. It did have a decent amount of brisket. I’m sorry when you charge 19$ for a burger and 18$ for a loaded baked potato I am expecting to get what I paid for.. I was so frustrated I just drove away.. I don’t like causing a scene but this was frustrating.
  • TC
    T Chandler
    Nov 7, 2025
    4.0
    Picked up good food at the drive thru but would have been better had they included the extras requested during our order. Ordered bbq brisket stuffed bake potato's and needed extra sauce as it was rather dry without it but they failed to include it.
  • JB
    Jameka Bell
    Nov 4, 2025
    1.0
    The other day I was in line on witch was a Sunday. I was talking to my friend when we got by the windows I seen roach crawling in the windows. Witch is very unsanitary. 🤦‍♀️I will be calling the health department on them.

Frequently Asked Questions About Pappas Bar-B-Q

What type of cuisine does Pappas Bar-B-Q offer?

Pappas Bar-B-Q offers high quality barbecue meats, slow-smoked with a secret wood blend, along with homemade sides and desserts.

Does Pappas Bar-B-Q accept reservations?

No, Pappas Bar-B-Q does not accept reservations.