Pappas Bar-B-Q

3.9
2532 reviews

About

Barbecue Restaurant
Pappas Bar-B-Q offers high quality meats, spice rubbed and slow-smoked in a secret wood blend. Our barbecue is served fresh from the pits all day. Everything is homemade - from the pecan pie, chunky potato salad and crispy slaw to the savory sauces and bold ranch beans. Even the salads are fresh cut daily!

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Pappas Bar-B-Q
9797 Westheimer Road, Houston, TX
77042, United States

Hours

Reviews

3.9
2,532 reviews
5 stars
1,301
4 stars
523
3 stars
260
2 stars
142
1 star
306

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry or cold meats, small portions, and inconsistent flavors.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or disengaged.

Order Accuracy

Several customers experienced problems with incorrect orders, leading to dissatisfaction and frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
  • GS
    George Sakhvadze
    Jan 4, 2026
    3.0
    Just picked my order To Go, Beef 3/4 lb & 3 beef rib with potato. Beef brisket very good & Beef ribs very bad, just huge bones no meat, not sure if that was 15 years old cow at death row, paid $ 29.85 just for the Ribs - have no time to drive back to show to the manager on duty probably he would agree that was not to be this way treating clients - sorry, will never ever order Ribs from you.
  • TE
    Thomas EL-Shabazz
    Jan 2, 2026
    5.0
    Been going there for years, have not once gotten a bad deal, food is great.
  • TT
    Traveler
    Dec 27, 2025
    5.0
    Their Melon Cantaloupe drink is fantastic!
  • TW
    Tanya Williams
    Dec 2, 2025
    1.0
    Be aware I became ill eating from here!!!! I literally had Papa‘s barbecue downtown the day before and it was delicious. Today I came into this location seeking the same experience that I had the day before and it was totally different. First off I ordered the brisket sandwich. This is the one with the Texas toast, cheese, and brisket meat. I received sliced beef on a bun.& The meat was dry and hard. Definitely didn’t taste FRESH 😡 AND This is not what I ordered and didn’t realize it until I made it home. Due to a long day at work and being exhausted I just ate the sandwich. I ordered the fries, they gave me pickles, onions, and a jalapeño. This was literally the only thing I had to eat all day. I had been drinking water all day and was perfectly fine. Literally after eating the sandwich around 5 PM, around 8 PM. I was up vomiting. I was extremely sick. After throwing up everything that I ate, I felt better immediately. I will not be returning to this particular location and be aware.
  • EM
    Emilio Martinez
    Nov 26, 2025
    1.0
    I ordered online on November 24th for pickup on the 26th. I got the text for a 630 PM pickup. It took over an hour to get my order ready. This is an advanced curbside order and I had to get off to wait inside. And I tipped. This is ridiculous. I received my order at 745. This happened the prior Saturday where I actually showed up on time after getting a text about my order being ready. I hate to give one star but you must work on your online order process. There's obviously something not working with it.

Frequently Asked Questions About Pappas Bar-B-Q

Does Pappas Bar-B-Q accept reservations?

No, Pappas Bar-B-Q does not accept reservations.

What types of pickup or delivery services does Pappas Bar-B-Q offer?

Pappas Bar-B-Q offers curbside pickup services.