Pappas Bar-B-Q

3.9
2715 reviews

About

Barbecue Restaurant
Pappas Bar-B-Q offers high quality meats, spice rubbed and slow-smoked in a secret wood blend. Our barbecue is served fresh from the pits all day. Everything is homemade - from the pecan pie, chunky potato salad and crispy slaw to the savory sauces and bold ranch beans. Even the salads are fresh cut daily!

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Pappas Bar-B-Q
12424 East Freeway, Houston, TX
77015, United States

Hours

Reviews

3.9
2,715 reviews
5 stars
1,340
4 stars
598
3 stars
263
2 stars
155
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, leading to frustration and long wait times.

Food Quality

Mixed reviews on food quality; while some praised the brisket and loaded potatoes, others complained about dry or cold food and incorrect orders.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect charges.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and pest sightings.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and poor management response.
  • CL
    Chad Lamb
    Jan 3, 2026
    1.0
    Wait 30 minutes in line to be told that you can't order to-go from the line and you have to wait in a different line. You can't be this disorganized and thrive. Not only that, but I'll avoid all Pappas from now on. Customer service has to be a priority. Garbage company.
  • ME
    Mario E
    Jan 2, 2026
    5.0
    Amazing place with great food and atmosphere. Friendly staff. Relax indoors or enjoy the weather in their outdoor seating.
  • TO
    Theresa Odom
    Jan 2, 2026
    5.0
    Breakfast tacos were yummy 😋
  • AS
    Antonio Soria
    Dec 30, 2025
    5.0
    Very pleasant crew and always makes our mens fellowship amazing!!
  • EW
    ERIC WILLIAMS
    Dec 19, 2025
    1.0
    I had to drive off from the drive through and skip lunch today. So slow I would have been late back to work. Orders were taken slow, cars were moving slow, and she could not get my my chicken po-boy, diet coke no ice, one potato salad side. She repeated it back wrong one final time as I drove forward adding on another stupid upsell that I never wanted. That's when I turned and left. I already told you I don't want fries or a second potatoes salad. This food is pre made. It shouldn't take so long. Sorry if I'm grouchy. I'm hungry.

Frequently Asked Questions About Pappas Bar-B-Q

Does Pappas Bar-B-Q accept reservations?

No, Pappas Bar-B-Q does not accept reservations.

What type of pickup or delivery services does Pappas Bar-B-Q offer?

Pappas Bar-B-Q offers curbside pickup service.