Overall, customers praised the food for its flavor and freshness, though some noted inconsistencies in portion sizes and seasoning.
Service Experience
Service quality varied significantly; while many praised attentive and friendly staff, others reported poor service and long wait times.
Ambience
The restaurant's atmosphere was frequently described as lively and enjoyable, making it a good spot for gatherings.
Management Issues
Several reviews highlighted problems with management, including poor coordination and lack of accountability during service failures.
Health Concerns
A few customers reported health issues related to food quality, including food poisoning and unsanitary conditions.
KH
Kitty Harde
Nov 15, 2025
3.0
I ordered off the lunch menu, blacked catfish and red beans and rice. And I asked if I could sub the rice for broccoli. The server only brought the fish and broccoli, no beans, and i was charged full price. At least she got everyone else's order correct.
JL
Justice LeSure
Nov 9, 2025
1.0
DO NOT GO TO THIS LOCATION. I have never in my life had such horrible service. Even the manager did not even want to comprise with us about our concerns. The waiter had to be asked to check on us, refill our drinks etc. He had a horrible attitude. Had other people coming to our table to avoid talking to us. I will not be back
ZZ
Zeek
Nov 9, 2025
1.0
I wish I could give 0 stars. Completely incompetent managers and staff who employ different rules different days and tell complete lies to customers’ faces. DO NOT RECOMMEND THIS LOCATION please go to another and save your time! They also DO NOT HAVE HAPPY HOUR. Don’t waste your time!
LT
Liz Ticer
Nov 4, 2025
4.0
Reservations were made for 3PM Sunday November 2, 2025.. My daughter and I are not strangers to Pappadeaux’s although we decided to dine in the dining room area instead of the bar this time…Upon arrival we noticed that the restaurant was packed.., Pappadeaux’s had plenty of auxiliary parking in the back of the restaurant.., My daughter and I were greeted with kindness and smiles by the Hostesses and immediately escorted to our table.. It took a long while for the food server to come to our table to introduce herself.. When I opened my menu, I was both shocked and grossed out 😱.. The menu was nasty, apparently Pappadeaux does not wipe and sanitize the menus, My menu had food smashed on the pages.. UNEXCEPTIONAL..We ordered cocktails and our drinks were strong and delicious.. Warm bread and butter was delivered to our table with butter.. The consensus for the bread is 👎🏽.. it’s awful bread and very surprising it turns into a plate full of crumbs.. by far the worst bread of any 3-4 star restaurant We decided on the Grilled Oysters for appetizers and we both ordered the Mississippi Catfish with shrimp, oysters and crab meat.. My daughter substituted broccoli for the Creole rice and I substituted a loaded baked potato for the creole rice .. Our meal was delicious and served hot.. I ordered 2 slices of key lime pie to go and as always it didn’t disappoint.. It took a long time for us to get take out containers for our food and our waitress disappeared and we had to ask another waitress for bags.. Over all it was okay and my daughter and I left feeling satisfied with our tummy’s full..
SB
shawonda bass
Oct 25, 2025
3.0
So I waited for approximately 40 minutes before I begin to start this review, writing it. Yes, I am in the restaurant as I am writing this review. On first arriving, I was immediately set in the back of the restaurant by the kitchen fine. No one came to say hi asked for my order or provide the bread and butter as customary. It wasn’t until I asked someone walking by. Could I place my order please until I was able to get some water. At this point 15 minutes had already passed. My server Milton popped up and was like hey what can I get you? And then proceeded to suggest that if I wanted to switch waiters, I could request that through him and he’d let management know as if he did not want to be assigned the table. I’m not sure. I just wanted to order.
At the time of this review, at 50 mins of being in this fine establishment I had only gotten my blood orange mule (delicious) and my roasted oysters; also delicious!
Pleasant surprise I’m assuming one of the managers walked up to my table, inquired about my wait for service and then offered to comp the oysters appetizer.
That soften the blow of me being here for now an hour, and I’m still hungry as heck.
Ultimately my entrée ended up coming out at the hour mark of being here. Freaking delicious! I ordered the Alexander and my salmon was cooked perfectly medium. The scallops, shrimp and crawfish tails were also cooked well. Overall, the service was iffy on arrival and wait time ridiculous.. but I promise you when I did receive my food. It was well worth the wait. It was absolutely delicious and filling, too much to eat in one setting.
Three stars because the slow service only !
The floor manager and Milton ended up being very kind & apologetic for the service. Maybe it was just a lot going on..
Frequently Asked Questions About Pappadeaux Seafood Kitchen
What type of cuisine does Pappadeaux Seafood Kitchen offer?
Pappadeaux Seafood Kitchen offers New Orleans-style seafood, steaks, salads, and more, serving hearty portions.
What are the operating hours of Pappadeaux Seafood Kitchen?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Does Pappadeaux Seafood Kitchen accept reservations?
Yes, Pappadeaux Seafood Kitchen accepts reservations for dine-in customers.
Is there outdoor seating available at Pappadeaux Seafood Kitchen?
Yes, the restaurant has outdoor seating available for customers.
Does Pappadeaux Seafood Kitchen offer takeout and delivery services?
Pappadeaux Seafood Kitchen offers takeout but does not currently provide delivery services.
Is Pappadeaux Seafood Kitchen wheelchair accessible?
Yes, the restaurant features wheelchair accessible entrances, parking, seating, and restrooms.
Are children welcome at Pappadeaux Seafood Kitchen?
Yes, children are welcome and there is a children's menu available.
Where is Pappadeaux Seafood Kitchen located?
It is located at 2525 South Loop West Freeway, Houston, TX 77054, United States.
What nearby dining options are available around Pappadeaux Seafood Kitchen?
Nearby dining options include Pappasito's Cantina, a Tex-Mex and Mexican restaurant, and Timmy Chan Original, a Chinese and chicken restaurant, which customers might enjoy before or after their visit.
Are there nearby hotels for visitors to Pappadeaux Seafood Kitchen?
Yes, Sterling Inn and Suites at Reliant and Medical Center Houston and Arium City Lake are nearby hotels that guests can consider for accommodations.
Where can customers park or get automotive services near Pappadeaux Seafood Kitchen?
There are several car dealers and service centers nearby including South Loop Hyundai, Keating Hyundai, and Steele South Loop Hyundai Service, which might be convenient for customers needing automotive assistance.