Many customers praised the food for its deliciousness and generous portions, though some noted inconsistencies in seasoning and quality compared to previous visits.
Service
Overall, service received high marks for attentiveness and friendliness, with several standout servers mentioned positively, though there were occasional reports of poor service experiences.
Atmosphere
The restaurant's atmosphere was generally described as vibrant and cozy, but some customers mentioned issues with noise levels and cleanliness.
Pricing Concerns
Several reviews indicated that customers felt the prices were high relative to the quality of food and service, with some expressing disappointment over recent changes to the menu.
CM
Camille Mathews
3 days ago
5.0
Denae is so amazing!!! She took really good care of me and my mom and never made us feel like we were being a bother! She made us feel comfortable and welcome like family! The food was great as well! Will definitely be requesting her every time i go!
RR
RLJ RLJ
5 days ago
5.0
We had the crawfish platter and the thrre items one the platter were hugh portion sizes! The crusty hot bread was great. Est value when you see how much you get. Great atmosphere service was ok but not up to the normal superior level. Our server acted bored, distracted and going through the motions basically but the food was the best.
BF
Barbara Frances
Jan 4, 2026
1.0
The food ranged from mediocre to bad. What you call gumbo is a clear, watery tasteless soup, not even close to gumbo.. The calamari was salty and tough. The crayfish dish was mediocre. Oh, the wine (overpriced) for which you cannot take credit, was good. Never again will we grace your doors.
TC
Tiffany Collin's
Jan 1, 2026
5.0
Me and a couple of my friends came to this location, and let me tell you—Krystal and Tamera are the best! Even though it was extremely busy because of New Year’s, they were fast, friendly, and very attentive. They made sure everything was taken care of and never made us feel rushed. Their customer service really stood out and made our experience great. I will definitely be coming back because of them!
SS
Say Say
Dec 14, 2025
1.0
I have always enjoyed dining at Pappadeaux, which is why I feel it’s important to share a concerning experience I had on Monday, December 8, 2025, around 7:00 PM at the bar.
I paid a tab of nearly $300 in cash to the bartender working at that time. After she returned, I was told the cash was “short” by approximately $40–$60. I am very confident the full amount was handed over, and several aspects of the interaction raised serious concerns.
Most notably, when the bartender returned to address the issue, she stated that I did not need to leave a tip at all. Anyone familiar with the service industry understands that tips are a standard and expected part of bartending. Her reluctance to accept a tip—especially while claiming the cash payment was short—felt highly unusual and inconsistent with normal service behavior.
When I calmly questioned the discrepancy and explained that I believed the count was incorrect, there was no effort made to recount the cash in front of me, clarify the total, or professionally resolve the matter. The situation left me feeling uncomfortable and concerned about how the cash transaction was handled.
I am posting this review not to be inflammatory, but because I believe this incident deserves attention from management. Pappadeaux has a strong reputation, and experiences like this undermine the trust customers place in your establishment—especially when paying large tabs in cash.I hope management reviews this matter seriously and takes appropriate steps to ensure transparency and accountability in future transactions.
Frequently Asked Questions About Pappadeaux Seafood Kitchen
What type of cuisine does Pappadeaux Seafood Kitchen offer?
Pappadeaux Seafood Kitchen offers New Orleans-style seafood along with steaks, salads, and more.
What are the operating hours of Pappadeaux Seafood Kitchen?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM. It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Pappadeaux Seafood Kitchen accept reservations?
Yes, Pappadeaux Seafood Kitchen accepts reservations which can be made through their reservation website.
Can I order takeout from Pappadeaux Seafood Kitchen?
Yes, takeout is available and you can place your order online via their ordering website.
Does Pappadeaux Seafood Kitchen have a bar and serve alcoholic beverages?
Yes, the restaurant has a bar onsite and serves alcoholic beverages including cocktails, beer, wine, and happy hour drinks.
Is Pappadeaux Seafood Kitchen family-friendly?
Yes, the restaurant welcomes children, offers a children's menu, high chairs, and is wheelchair accessible.
Does Pappadeaux Seafood Kitchen offer vegetarian options?
Yes, vegetarian options are available along with a salad bar and small plates.
What are some nearby dining options to Pappadeaux Seafood Kitchen?
Nearby dining choices include Pappasito's Cantina, a Tex-Mex and Mexican restaurant, Chili's Grill & Bar offering American and Mexican cuisine, and Red Lobster for more seafood options.
Are there nearby financial services close to Pappadeaux Seafood Kitchen?
Yes, Stellar Bank 290 Hollister and Allegiance Bank are nearby for your banking needs, along with Leaders Insurance and Nationwide Mutual Insurance Company for insurance services.
What nearby services might be helpful when visiting Pappadeaux Seafood Kitchen?
Visitors can access a variety of professional services nearby including legal services like Law Office of Roy A. Boujaoude and Lexitas, as well as community support from The Women's Resource and environmental services from Perennial Environmental Services.