Overall, customers praised the food as delicious and well-portioned, although some noted inconsistencies in flavor and quality.
Service Excellence
Many reviews highlighted exceptional service from various staff members, with specific mentions of attentive and friendly servers.
Atmosphere Concerns
Several customers reported issues with noise levels and cleanliness, affecting their dining experience.
Reservation Issues
There were complaints regarding the handling of large party reservations, leading to dissatisfaction among customers.
Pricing Feedback
While some found the food worth the price, others felt it was overpriced for the quality received.
EY
Ebony Young
2 days ago
2.0
NEVER ORDER TOGO! I’ve never had a bad experience dining in, but ordering to-go was disappointing. I spent about $25 on the crab meat spinach dip and received a very small portion. The quality also wasn’t up to the standard I’m used to. Based on this experience, to-go orders seem to come with smaller portions and lower quality, which is frustrating given the price. Just a heads-up for anyone considering ordering to-go.
CC
Charisse
6 days ago
1.0
01/06/2026 at 1:30pm i went to pappadeaux on federal rd to pick up a to go order for me and my husband. The order consisted of gumbo with sausage and seafood platter. My husband got off work around 6:30pm changed clothes and had his dinner at 7pm and to our surprise the seafood platter seem to have been picked over. He had 1 piece of fish not 2, 2 shrimp, 2 oysters and ff. When I looked at the reciept it was for a steak , so I did not even have the correct receipt. I am very disappointed in the location because i come her a lot. I don't think I will be returning.
LC
Latonya Curry
Jan 5, 2026
5.0
Went here for my husband birthday dinner. We reserved 10 only to find out more people was coming. The staff made us feel very welcomed and also accommodated the extra guest that came to be put on our area.. love love this place...
S1
Section 16
Jan 2, 2026
3.0
Based on a delivery order only... Fish was cold and fries as well plus soggy. Flavorless fish unseasoned fries, just too basic for the price. Next time I'll just avoid and eat in the restaurant.
QF
Quintessa Fishburne
Dec 28, 2025
5.0
I want to go back again, and again, and again just for the stuffed crab. Omg!!!! It was nothing but crab meat and so flavorful. The food was fresh, the service was impeccable. It was my first time. I want it again, and again and again. Seriously. The gumbo was good too. Even the gator bites were delicious and I swore I’d never eat that again after my first time trying it years ago at a county fair. Highly recommend.