At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 4616 CANAL STREET for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders, both for delivery and pickup, with many customers expressing frustration over repeated mistakes.
Food Quality
While some customers enjoyed the pizza and wings, others reported issues with food quality, including undercooked items and bland flavors.
Sanitation Concerns
Numerous reviews highlighted unsanitary conditions, including employees not wearing gloves and poor cleanliness in the restaurant.
Delivery Issues
Significant dissatisfaction with delivery times and order tracking, with many customers experiencing long waits and missing orders.
BG
Brielle L. Gillis
2 days ago
5.0
Very Good Customer Service and good food
JC
Joni Cruz
Dec 24, 2025
1.0
If could I give zero stars cause they don’t check for orders and guy very rude
KL
Khalil Legier
Dec 5, 2025
2.0
Every single time my order is wrong. It’s labeled correctly, but it’s completely different when I open the box. I figured mistakes happen, but damn man.
SS
Shivika Singal
Nov 17, 2025
5.0
The parking is a bit tricky at this location, but the service is excellent. Because in the store were great and gave us a bag to carry out our large boxes of pizza. Overall great service.
SJ
S. J.
Nov 9, 2025
5.0
Manager was so helpful when GrubHub tried to steal our money. Thank you for your help tonight