At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 3602 Old Spanish Trail for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Many customers reported issues with incorrect or missing items in their orders.
Customer Service
Feedback indicates a mix of positive and negative experiences, with some praising staff while others reported rude or unhelpful service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Delivery Issues
Several reviews highlighted problems with delivery times and communication, leading to frustration among customers.
Cleanliness and Environment
Some customers noted cleanliness and a welcoming atmosphere, while others mentioned unsanitary conditions.
SW
Steven Wiegman
Feb 14, 2026
2.0
Still have yet to have an order be 100% here
Always order online so I can request a refund for missing sauces or getting someone else’s order
JM
Jackie Milton
Jan 31, 2026
5.0
I love the Spinach Pizza...it's delicious...
CB
C. Dominguez (BLF)
Jan 25, 2026
5.0
Ignoring the fact that Papa John is a fascist, the pizza is still good. After boycotting them for over 5 years I gave in and let the kids have it. But I explained to them who we were contributing to by purchasing this pizza. A total of $75 was spent and there's still some left over. Although I was extremely angry because there were no breadsticks available or so my kid said (I think you just forgot). Lol. So if you can overlook the racism, the food is still good like it used to be.
NA
Nancy Acevedo
Nov 24, 2025
1.0
So sad to say I will never again order from this location, ive had messed up orders, lost orders and even had to go pick up orders after paying delivery fees.
But today my family made a big order for my daughter's birthday and it got lost (not their fault) but once we asked door dash to redo it they canceled it. Tried calling to see what happened they refused to answer my calls and hanging up on me.
EG
Eddie-Paul Garten
Nov 7, 2025
5.0
So often do I forget to ask for the little extras like ketchup and napkins. And normally the employees don't bother to remind you. But one of the gentlemen in this Papa John's reminded me to grab some napkins before I left, that's the first time in probably 15 or 20 years that the service personnel at a fast food establishment actually provided me with an extra service that I needed at the time.
What are the delivery hours for Papa Johns Pizza in Houston?
Papa Johns Pizza in Houston delivers daily from 9:30 AM to midnight, except on Fridays and Saturdays when delivery is available until 1:00 AM. They also have special holiday hours.
Can I order carryout from Papa Johns Pizza at 3602 Old Spanish Trail?
Yes, Papa Johns Pizza offers carryout service with takeout hours from 9:30 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
Does Papa Johns Pizza in Houston provide no-contact delivery options?
Yes, they offer no-contact delivery to ensure a safe and convenient experience for customers.
How can I order pizza from Papa Johns Pizza online?
You can order online for delivery or carryout through Papa Johns' official ordering websites or mobile apps available on iOS and Android.
Where is Papa Johns Pizza located in Houston?
It is located at 3602 Old Spanish Trail, Houston, TX 77021, USA.
What types of food and services does Papa Johns Pizza offer?
Papa Johns offers pizza, breadsticks, wings, and more, with services including delivery, takeout, order ahead, and options for lunch, dinner, and dessert.
Are there other dining options near Papa Johns Pizza at 3602 Old Spanish Trail?
Yes, nearby options include Krab Kingz Seafood Houston for seafood lovers, JJ Fish & Chicken for chicken and seafood dishes, and Lottie's for American and barbecue cuisine.
What bars or nightlife spots are near Papa Johns Pizza in Houston?
Nearby bars include New Orleans D&W Daiquiris To Go - Ost and Daiquiris To Go, perfect places to enjoy a drink before or after your pizza visit.
How can nearby transit or services help me when visiting Papa Johns Pizza?
Nearby locations like Honey Sheep's Car Wash for vehicle care, and Metro by T-Mobile for mobile needs, provide convenience while you visit or wait for your order.
Does Papa Johns Pizza have any competitors near 3602 Old Spanish Trail?
Yes, nearby competitors include Domino's Pizza and Pizza Hut, offering alternative pizza options close to Papa Johns.
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Certified February 22, 2026Yext Knowledge Graph
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