Papa Johns Pizza

3.4
320 reviews
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Business Details

3602 Old Spanish Trail, Houston, TX
77021, United States
(713) 747-7272
https://locations.papajohns.com/united-states/tx/77021/houston/3602-old-spanish-trail
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About

Pizza Restaurant
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 3602 Old Spanish Trail for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3602 Old Spanish Trail, Houston, TX
77021, United States

Hours

Reviews

3.4
320 reviews
5 stars
146
4 stars
43
3 stars
27
2 stars
12
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful management.

Delivery Issues

Numerous complaints about late deliveries, wrong orders, and cold food upon arrival.

Food Quality

Mixed reviews on food quality; some praised the taste while others reported issues like cold or incorrectly made items.

Staff Friendliness

Some customers highlighted friendly and accommodating staff, while others experienced indifference.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
  • EG
    Eddie-Paul Garten
    Nov 7, 2025
    5.0
    So often do I forget to ask for the little extras like ketchup and napkins. And normally the employees don't bother to remind you. But one of the gentlemen in this Papa John's reminded me to grab some napkins before I left, that's the first time in probably 15 or 20 years that the service personnel at a fast food establishment actually provided me with an extra service that I needed at the time.
  • MG
    Mark Galvan
    Oct 31, 2025
    5.0
    I love coming to this location always great customer service. Crystal always gets my order right I won't even go to the papa John's by my house because it's not the same. 5 stars always
  • DG
    Danielle Galvan
    Oct 31, 2025
    5.0
    Spoke to a crystal had me in and out. Also I great customer service
  • AC
    angie cabrera
    Oct 3, 2025
    5.0
    They so fast! Friendly!
  • AA
    Ahmet Annamuhammedov
    Sep 24, 2025
    1.0
    I was waiting 35 minutes and they started my order i canceled order it is very bad thing
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Houston?

Papa Johns Pizza in Houston delivers daily from 9:30 AM to midnight, except on Fridays and Saturdays when delivery is available until 1:00 AM. They also have special holiday hours.

Can I order carryout from Papa Johns Pizza at 3602 Old Spanish Trail?

Yes, Papa Johns Pizza offers carryout service with takeout hours from 9:30 AM to midnight on most days, extending to 1:00 AM on Fridays and Saturdays.