At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 13500 Tomball Parkway, SR 249 for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Multiple customers experienced issues with incorrect orders, leading to dissatisfaction.
Food Quality
Many reviews highlight the pizza as hot, fresh, and delicious, although some mention inconsistencies in quality.
Cleanliness
Several customers noted that the store appeared clean, but there were also mentions of areas needing improvement.
AA
Ash
6 days ago
5.0
Customer service was great! Pizza was amazing, hot and fresh. Shoutout to the only person that was there, making pizzas and cashing orders out. Youre awesome!
IM
India M
Sep 30, 2025
5.0
Very friendly staff at this location! Pizza is always ready on time and made well!
DS
Dylan Smith
Sep 20, 2025
5.0
Good pizza. Would eat again.
DS
Debasish Sarkar
Aug 29, 2025
1.0
This store has the worst customer service I was standing for the order for more than 15 mins and then she gave me a different order I checked the order and asked her why did she made me stand to that she said we don’t understand you. And said you are banned from this store and all. That’s super rude. They should learn how to talk to people. I asked the lady what’s the name of your manager to that she said you are banned from the store. Don’t come back again. Wow what an discourteous, impolite, disrespectful, ill-mannered, insolent, impertinent behavior.
JR
Jose Rangel
Aug 2, 2025
1.0
You'll be ignored walking in even after ringing the bell.
What are the delivery hours for Papa Johns Pizza at 13500 Tomball Parkway, SR 249?
Delivery is available Monday through Thursday and Sunday from 9:30 AM to 12:00 AM, and on Friday and Saturday from 9:30 AM to 1:00 AM.
Can I order pizza online from Papa Johns Pizza in Houston?
Yes, you can order online for delivery or carryout from Papa Johns Pizza using their website or mobile app.
What services does Papa Johns Pizza offer?
Papa Johns Pizza offers delivery, takeout, order ahead, and serves lunch, dinner, and dessert.
Does Papa Johns Pizza provide no-contact delivery service?
Yes, Papa Johns Pizza offers no-contact delivery service to ensure your safety.
What are the takeout hours for Papa Johns Pizza?
Takeout is available Monday through Thursday and Sunday from 9:30 AM to 12:00 AM, and on Friday and Saturday from 9:30 AM to 1:00 AM.
Is Papa Johns Pizza open on holidays?
On November 27, Papa Johns Pizza is open from 9:30 AM to 11:00 PM; it is closed on November 28; and open from 9:30 AM to 1:00 AM on November 29.
What are some nearby places I can visit before or after dining at Papa Johns Pizza?
Nearby places include Lo's Art & Furniture store for shopping, Eli barber shop for grooming, and Thirty-two Ice Shavery for dessert and snacks.
Are there other dining options near Papa Johns Pizza at 13500 Tomball Parkway?
Yes, nearby dining options include La sazon colombiana (Latin American cuisine), Ostioneria Michoacan (Mexican and seafood), and BBH Noodle House (Vietnamese and Chinese).
Can I find any health or medical services near Papa Johns Pizza?
Yes, Methodist Dental and Brident Dental are nearby dental services, and Heal 360 Houston North Testing Center offers laboratory testing.
How can I use nearby public services when visiting Papa Johns Pizza?
You can use the UPS Access Point location nearby for shipping and courier services, convenient when picking up or sending parcels around your visit to Papa Johns.