Papa Johns Pizza

3.1
465 reviews
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Business Details

11850 Bissonnet Street, Houston, TX
77099, United States
(281) 561-7272
https://locations.papajohns.com/united-states/tx/77099/houston/11850-bissonnet-street
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 11850 Bissonnet Street for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11850 Bissonnet Street, Houston, TX
77099, United States

Hours

Reviews

3.1
465 reviews
5 stars
180
4 stars
48
3 stars
46
2 stars
24
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and lack of acknowledgment from employees.

Food Quality

While some customers praised the pizza and wings for their taste and quality, others complained about incorrect orders, missing toppings, and poorly prepared food.

Delivery Issues

Numerous reviews highlighted problems with delivery, including late arrivals, wrong orders, and lack of communication regarding order status.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with specific staff members and acknowledged good service during certain visits.
  • RZ
    Red Zone
    Dec 25, 2025
    1.0
    I had a bad experience here, and also ALL the employees ignored me on purpose when I waited looong time and needed help. They all saw me waiting and NO ONE spoke a word to me, checking on me…NOTHING. I hate night time shift employees attitude. Also the manager spoke VERY rudely towards me (doing his role of communication very very poorly.)
  • JN
    Jalina Navarrete
    Nov 23, 2025
    5.0
    PLEAASEEEEEEE give the crew of 11/22 around 8-9:30pm the recognition they deserve !!!! We were attending a quince nearby and ran out of food. I had to place an order of 50 PIZZAS!!!! 25 pepperoni and 25 cheese. I lost my receipt in the chaos of last night so i can’t fill out the survey 🥲 The pizzas were ready in the given ETA and the people that we sent to pick up the pizzas said the people were very friendly and more than happy to have made that order happen. Very pleased with last nights experience and NOT A SINGLE SLICE WAS LEFT!! I got to see every box while serving the guest and every single pizza was consist and nothing was overlooked. Please recognize EACH team member for last night, it takes a great team to be able to work together for a larger order like that. also very pleased with the cost, a competitor quoted us double for that order size
  • JN
    Jose Negron
    Nov 6, 2025
    5.0
    Great flavor, quality in every bite
  • RM
    Richard Miller
    Nov 2, 2025
    5.0
    Yaneiris is excellent, great food, great costumer service and a really hard worker, my new fav Papa John’s y’all are much appreciated.
  • IL
    Isaiah Le
    Oct 24, 2025
    5.0
    Amazing customer experience while I was here. I ordered my pizzas a little early and ended up having to wait. While waiting, a sweet lady offered me a free Pepsi bottle. Very kind of her
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza on weekdays?

Papa Johns Pizza delivers from 9:30 AM to 12:00 AM Monday through Thursday, with extended hours until 1:00 AM on Friday.

Can I pick up my order directly from the Papa Johns Pizza location at 11850 Bissonnet Street?

Yes, takeout orders are available daily from 9:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.