At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 850 FM 1960 RD W for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold or improperly prepared items.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions and lack of proper hygiene practices among staff.
Friendly Staff
Despite the issues, many customers noted friendly and helpful staff members.
QA
Quetta Adams
Feb 20, 2026
5.0
I LOVE THIS LOCATION THE WORKERS ARE ALWAYS FRIENDLY AN HELPFUL TIM WAS VERY HELPFUL & FRIENDLY PAPA JOHNS PIZZA ALWAYS HAVE THE BEST DEALS BEST PIZZA HANDS DOWN
ED
E D
Feb 14, 2026
1.0
This store should close , this is so messed up. They done took like forever to deliver my pizza and this is what I get ?
KH
Kenneth Hagood
Feb 13, 2026
5.0
Excellent service!
Cares about the people
Great Community Service
My favorite Papa John’s in the area
CB
Charles Beals
Jan 24, 2026
1.0
I ordered 3 pizza's for a family gathering. Got a text back saying they they would keep me informed as to the progress of the order.
45 Minutes with no communication I called and was told that my pizza's have been setting waiting to be picked up for 25-25 minutes. I asked why I was not notified and was basically told I was told a time when I ordered, but wasn't.
I went to the restaurant and showed the manager my phone with the message saying they would keep me informed and he said he has never seem that and didn't know anything about it. No offer to make things right, he just handed me the pizzas and turned around.
DO NOT ODERED PIZZA'S FOR THIS VERY POOR ESTABLISHMENT.
SP
Shandreka Parker
Jan 24, 2026
3.0
I love this place!! The only delivery i dont have to direct for delivery!!! However this last time I decided to pull up...With a food inspector friend... lawd the things we saw that night made me change my mind of ever ordereding. 1st No one had on Gloves!! While making pizza, touching money, fixing their car with a screw driver and smoking in the car. Then there was a guy outside smoking when we pulled up... thought he was waiting for an order... until he came in hit the code.. washed his hands and started making pizza. Not even going into my cash purchase that went into the ladies pocket...she then went out to the car being worked on and sat inside for a smoke break. I then watched the other workers make several pizzas with no gloves... the lady came back and then she made my order...with my friend whispering every Food service Violation she saw and was ready to leave but I had already paid and really wanted my pappadia. It's like they say the dirtiest place has the best food. When I got home that was the best pappadia and wings I've had...but i cant unsee, un think, and Un know what I saw. So it will be a long while before I go back.