Papa Johns Pizza

2.9
242 reviews
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Business Details

12120 Jones Rd., Houston, TX
77070, United States
(281) 955-5522
https://locations.papajohns.com/united-states/tx/77070/houston/12120-jones-rd.
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About

Pizza Restaurant
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 12120 Jones Rd. for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12120 Jones Rd., Houston, TX
77070, United States

Hours

Reviews

2.9
242 reviews
5 stars
83
4 stars
26
3 stars
17
2 stars
5
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unanswered phone calls, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared pizzas.

Cleanliness Concerns

Several customers expressed concerns about the cleanliness of the restaurant, including dirty restrooms and unsanitary food handling.

Friendly Staff

Some customers praised the friendliness and helpfulness of certain staff members, noting positive interactions.

Delivery Problems

Multiple reviews mentioned late deliveries, wrong items being sent, and issues with the delivery service.
  • TM
    Travis McGarrah
    Sep 8, 2025
    1.0
    Absolutely horrendous experience with this location. Placed an order at 3 PM for 5 PM delivery. Realized there was an issue with the order and tried to call the store. Literally called 50 times over 1 hour and they didn't answer. This is horrible service and unacceptable. I will most likely never order from this company again.
  • DG
    Dennisee Guzman
    Sep 5, 2025
    5.0
    Ordered late Super friendly Sam was so nice
  • DW
    Desha Wil
    Jul 26, 2025
    1.0
    This is crazy 6 bucks for delivery fee plus I got to tip driver .. the kicker is they use door dash for delivery. Company pocket $6 because you want it delivered.. the pizza isn't that good..
  • PB
    Pafi420 Blackout
    Jul 8, 2025
    1.0
    Food was late and pizza was cold. No big deal.
  • JM
    Jules Moore
    Jul 7, 2025
    5.0
    Wings and pizza was fresh. Guy up front was friendly. Perfect location too.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Houston, TX?

Delivery is available from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:30 AM to 2:00 AM on Friday and Saturday.

Does Papa Johns Pizza offer contactless delivery options?

Yes, Papa Johns Pizza provides no-contact delivery services for customer safety.