Papa Johns Pizza

2.9
482 reviews
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Business Details

12545 Briar Forest Drive, Houston, TX
77077, United States
(281) 759-7800
https://locations.papajohns.com/united-states/tx/77077/houston/12545-briar-forest-drive
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About

Pizza Restaurant
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 12545 Briar Forest Drive for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12545 Briar Forest Drive, Houston, TX
77077, United States

Hours

Reviews

2.9
482 reviews
5 stars
167
4 stars
56
3 stars
34
2 stars
32
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing toppings, and wrong items being delivered.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over two hours.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the pizza, including undercooked dough and lack of toppings.

Cleanliness and Atmosphere

Some customers noted improvements in cleanliness and organization, while others described a sad and uninviting atmosphere.
  • CG
    Chloe Gibbons
    Nov 6, 2025
    1.0
    lazy staff, never even received my food.
  • AM
    Adriana Patricia Martinez
    Nov 3, 2025
    4.0
    It's good for a day you just don't feel like cooking because you've been too busy
  • HS
    Hassan Shah
    Oct 13, 2025
    1.0
    Barely put any toppings when I ask about it. The black guy showed attitude and told me to get a refund instead of fixing the problem. CUSTOMER SERVICE is going down so badly in this store. This is not the first time this guy showed attitude. Please do something about it.
  • CS
    Chance Scharer
    Sep 3, 2025
    5.0
    Pizza was made well!
  • TT
    Telly Tell
    Aug 24, 2025
    1.0
    Terrible service, order took 1hr 45min to be delivered. I called and spoke to manager Jose to see if order was still coming. He was very rude and refused to issue a refund including my nice tip. Order showed up about 2 hours later cold and I didn't receive entire order. ITerrible service.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Houston, TX?

Delivery is available from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza in Houston, TX?

Takeout service is open from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.