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Papa Johns Pizza

3.4
(263 reviews)

Business Details

9110 JONES RD, Houston, TX
77065, United States
(281) 807-4242

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 9110 JONES RD for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9110 JONES RD, Houston, TX
77065, United States

Hours

Reviews

3.4
263 reviews
5 stars
120
4 stars
37
3 stars
17
2 stars
13
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders and lack of resolution when issues arise, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others received undercooked or poorly made pizzas.

Delivery Issues

Frequent complaints about slow delivery times and mishandled orders, including damaged food upon arrival.

Cleanliness and Safety

Concerns raised about food safety and cleanliness, with reports of food poisoning and unsanitary conditions.
  • CJ
    Craig Jacobs
    Feb 20, 2026
    3.0
    Mediocrity rules the world!
  • KK
    Kylia
    Jan 9, 2026
    5.0
    Sam is amazing! I was having trouble ordering online, and she guided me with grace on the phone and came up with a solution. After her great customer service, I was exited for my order is more than I was before!
  • SR
    Stephanie Rogers
    Dec 26, 2025
    1.0
    I wouldn't recommend this place unless you want pizza was barely one or two pieces of topping on each slice. The pizzas were supposed to be ham and bacon, and then a Philly steak and onion. When I called to ask for a partial refund due to there being almost no toppings on 2 of my 4 pizza order, I basically got, "Sorry there's nothing we can do about it that's how we do it here" Domino's across the street is way better! They have bigger pizza for the same price and LOADED with toppings, And we regret not going to them this week
  • IN
    Iris Noriega
    Oct 5, 2025
    5.0
    Came here on a Sunday at 9pm although it would’ve been understandable if the workers weren’t feeling it; Kayla and John were very friendly and had our pizzas ready in less than 10 minutes.
  • JK
    jonnie kaley
    Oct 3, 2025
    4.0
    I was unhappy with my pizza and the manager personally called and apologized! That means a lot in this day and time

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza on Fridays?

Delivery at Papa Johns Pizza is available on Fridays from 9:30 AM to 2:00 AM.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours on Sundays?

Yes, carryout is available. On Sundays, takeout hours are from 9:30 AM to 12:00 AM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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