Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 4857 FM 1960 Road West for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
357 reviews
5 stars
162
4 stars
34
3 stars
30
2 stars
14
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared pizzas.
Delivery Issues
Several reviews mentioned extremely long delivery times, with some customers waiting over two hours for their orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked pizzas, wrong toppings, and overall dissatisfaction with the food.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
- AAAvariel AlexNov 16, 20255.0The GM Troy was very nice and has tip of the line customer service. i made an error on my order and he was kind enough to correct it!!! definitely will use this location again
- CACharles AlcerrecaNov 14, 20251.0PAPA John's in one word "TRASH". DONT EVEN BOTHER. I use to love their pizzas 🍕 in the past. NOW 2 thumbs 👎👎 down. Good service & TERRIBLE FOOD. DONT MIX. SO SAD SMH.
- PBPreston BarryOct 24, 20251.0They REALLY need to fix the staff here. I stopped in here earlier tonight to place a to go order & they told me it was “really backed up” and to come back in 5 minutes to place. I come back in and they said give us another 10 minutes. Like what? Sounds to me like these team members you have employed here (there were 5 working that I saw) didn’t want to take my order. Five people and not one of them showed me a single bit of customer service instead just ignored me along with the other 6 people waiting. They never displayed a single bit of communication not one of them. Here is an idea?Have one dedicated team member working the front checking on guests and taking orders etc. This whole staff on the schedule tonight were TERRIBLE. Whoever the management of this franchise is honestly is just as much to blame. What a bad look for such a respected brand. Do better or go work somewhere else. No one is forcing you to work here haha.
- TATodd AgersOct 14, 20251.0water online with a deal. When I got there, they had made the wrong number of pizzas. they charge me for the pizza that I’ve already paid for. I asked to speak to the manager, and they said that the person on our seat didn’t work there anymore. And then when I got home, the order was wrong for the pizzas I did
- LLLuisOct 9, 20251.0First time ordering a pizza from this location, ordered a well done pizza with wings ahead of time so that I wouldn't have to wait on it. Waited on my simple pizza due to them "forgetting" to make my pizza. Sorry location, and my pizza wasn't even well done.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Houston, TX?
Delivery is available Monday through Thursday and Sunday from 9:30 AM to midnight, and Friday and Saturday from 9:30 AM to 1:00 AM.
Does Papa Johns Pizza offer takeout services?
Yes, Papa Johns Pizza in Houston offers takeout with hours matching their delivery schedule: 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
Where is Papa Johns Pizza located in Houston?
Papa Johns Pizza is located at 4857 FM 1960 Road West, Houston, TX 77069.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online for delivery or carryout through their website or app. Delivery orders can be placed via https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/649 and carryout orders via https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/649.
What safety measures does Papa Johns Pizza offer for delivery?
Papa Johns offers no-contact delivery service ensuring your order is safely delivered without direct contact.
Where can I find Papa Johns deals and specials?
You can check Papa Johns deals and specials at https://www.papajohns.com/order/specials.
What other restaurants are located near Papa Johns Pizza at 4857 FM 1960 Road West?
Nearby restaurants include Matsu Japanese Restaurant (sushi), Wendy's (burger and fast food), Arby's (fast food sandwiches), and McDonald's (burger and fast food).
Are there any convenient stores or outlets near Papa Johns Pizza?
Yes, nearby you can find Ollie's Bargain Outlet and 99 Cents Only Stores, both discount stores ideal for quick shopping before or after your pizza order.
What financial services are available near Papa Johns Pizza?
Close by are Amegy Bank, Chase Bank, OneMain Financial (payday loans), and Republic Finance, providing a variety of banking and financial options.
What other services can customers access near Papa Johns Pizza?
Nearby services include medical facilities like Champions Urgent Care and SignatureCare Emergency Center, beauty salons like Dyna Nails and Lafamabarber.usa, as well as childcare at Pathway To Learning preschool.