Papa Johns Pizza

3.4
376 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 3040 FM 1960 Road E for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3040 FM 1960 Road E, Houston, TX
77073, United States

Hours

Reviews

3.4
376 reviews
5 stars
177
4 stars
49
3 stars
24
2 stars
18
1 star
108

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, with some orders taking over two hours and arriving cold or incorrect.

Customer Service

Many reviews highlighted poor customer service, including unresponsive staff, rude behavior, and difficulty reaching management.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong toppings.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others complained about overcooked or poorly made items.

Positive Experiences

A few customers shared positive experiences, noting friendly staff and good food, particularly when ordering in person.
  • KH
    Kouri Harrison
    Nov 7, 2025
    5.0
    TJ (the manager?) and Floyd (Delivery driver) did an amazing job helping us get our food in time! We will order again to support this company!
  • PP
    professionalskit24
    Nov 2, 2025
    5.0
    The night time manager will definitely take care of you. older gentleman with the short hair. I had made an order on the app and there was an issue but he definitely went above and beyond to fix it for me. The food was really good I'll definitely be back
  • DW
    Dwayne Williams
    Oct 14, 2025
    1.0
    I ordered 2 medium hamburger pepperoni had maybe 2 pepperonis on the whole pizza called and told the manager he didn’t do anything to fix it I even offered to send him pictures of the pizza he didn’t want to help his name is James
  • DS
    Dylan Skinner
    Sep 24, 2025
    2.0
    Never ordering for delivery again from this location. Will also make sure that I check my order right after I go in and pick up. Second time we've ordered from this location. First time, the order was delivered cold and 30 minutes AFTER it was marked delivered. This second and last time I was informed that my order was delivered to someone else. We had them remake the pizza and scheduled it for pick up. We get there to pick it up and they refused to credit me back the delivery fee AND the tip. Told me that they couldn't do anything about it and they I would have to call the store back the following day. We get home and open the box of pizza and, to the avail, they did not put the sauce before the cheese (see attached photo). Papa John's is my favorite of all the bigs in the pizza game but if you live in next to this location, you're better off ordering thru domino's, pizza hut, etc., before making a mistake going thru this
  • JO
    Ja'Vondrick Orange
    Jul 25, 2025
    1.0
    Decided to order delivery again after having one bad experience. It's been 2.5 hours since I ordered my pizza and it still hasn't arrived. The app says it was delivered but nothing. No one is answering the phone at this location. Ridiculous

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Houston?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 1:00 AM, and Friday and Saturday from 9:30 AM to 2:00 AM.

Can I order takeout from Papa Johns Pizza, and what are the hours?

Yes, takeout is available Monday through Thursday and Sunday from 9:30 AM to midnight, and Friday and Saturday from 9:30 AM to 1:00 AM.