At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 6455 W 43rd Street for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Numerous customers reported long wait times for delivery, with some experiencing delays of over two hours and poor communication from staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and a lack of willingness to rectify mistakes.
Food Quality
Several customers expressed dissatisfaction with the quality of the pizza, mentioning issues such as cold, burnt, or poorly made pizzas.
Customer Service
Feedback indicated a significant decline in customer service, with reports of rude staff and unhelpful management.
Positive Staff Recognition
Despite the negative feedback, some customers praised individual employees for their excellent service and dedication.
JF
Julian Franco
Nov 15, 2025
1.0
Employees will ignore you. Look at you and walk away .
JP
Just Chris plz
Nov 12, 2025
5.0
No option A, no option B, it is always option Pizza for dinner.
MS
Mason Spellings
Oct 11, 2025
1.0
Very unfortunate to see this location go downhill. I'm not sure if it's a change of Management, but it's been my pizza of choice for 2 1/2 years. They're not the closest to me. In fact, I have the two other big competitor chains around the corner, but I've really love the quality of Papa Johns Pizza.
I don't know if it's a new corporate policy or the store has a policy, but it just does not make sense to me to drive all the way out here with the pizza, ring the doorbell and then leave if I don't get to the door in time.
I called the store to try to figure out what went wrong and they acted like they're not allowed to leave the pizza at my house? How is this benefiting anyone?
I've never had this problem in the past for deliveries.
if I didn't answer the door, the driver would just leave the pizza there for me…
Literally having to order pizza from the competitor now as I write this review. Again, I've always loved this pizza chain, and the quality of the food but this specific location has really gone downhill. Just a bummer, I hope they can turn it around!
AB
Ariel Baker
Sep 22, 2025
1.0
If I could give a negative number, I would. I'm not sure if management or owners changed, but this location has gone downhill. 2 hours for a pizza delivery is crazy. But then the pizza being warm is just another issue. I got my delivery as I drive up there because of course nobody answers the phone after calling over 5 times. And the excuse was " we are short drivers and there is a big game on (Sunday)". How is that my fault when I just paid yall over $50 for food? This place needs better planning and management- HIRE PEOPLE OR CLOSE DOWN!
SM
Shawn McKenna
Sep 22, 2025
5.0
John was amazing and should give him a raise! This man served us a great pizza as well looks to be running the resturant all by himself! Understands you guys might be short handed but this man served many of us, as well answering phones and making the pizzas! 🍕 please give this man a Raise he is a hard working employee and dedicated to making pizzas the right way!
What are the delivery hours for Papa Johns Pizza in Houston?
Delivery is available Monday through Thursday and Sunday from 9:30 AM to 1:00 AM, and on Friday and Saturday from 9:30 AM to 2:00 AM.
Can I order Papa Johns Pizza for carryout, and what are the takeout hours?
Yes, carryout is available. Takeout hours are Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns provides no-contact delivery services for customer safety and convenience.
Where is Papa Johns Pizza located in Houston?
Papa Johns Pizza is located at 6455 W 43rd Street, Houston, TX 77092, United States.
How can I order Papa Johns Pizza online or through an app?
You can order online via their website or download the Papa Johns app from the Apple App Store or Google Play Store to place your order.
Are there any special deals or promotions available at Papa Johns Pizza?
Yes, you can find deals and specials by visiting their specials page on the official Papa Johns website.
What types of services does Papa Johns Pizza offer?
Papa Johns offers delivery, takeout, order ahead, and serves meals for lunch, dinner, and dessert.
What are some nearby places to Papa Johns Pizza that customers might visit?
Nearby places include Hair By Tiffany salon, Xtra 1 25 Cleaners for laundry, W. 43rd Car Wash, and LA Crawfish seafood restaurant.
How can customers visiting Papa Johns Pizza benefit from nearby transit and services?
Customers can conveniently combine their visit with stops at nearby places like Metro by T-Mobile for mobile needs or Valero for gas and convenience shopping.
Are there other dining options close to Papa Johns Pizza in Houston?
Yes, other nearby dining options include LA Crawfish which offers seafood and Cajun cuisine, as well as Torogoz Salvadorian Kitchen for Salvadorian food.