Papa Johns Pizza

2.8
425 reviews
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Business Details

3026 CHIMNEY ROCK RD, Houston, TX
77056, United States
(713) 953-7888
https://locations.papajohns.com/united-states/tx/77056/houston/3026-chimney-rock-rd
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 3026 CHIMNEY ROCK RD for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3026 CHIMNEY ROCK RD, Houston, TX
77056, United States

Hours

Reviews

2.8
425 reviews
5 stars
150
4 stars
38
3 stars
26
2 stars
20
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including lack of organization, inadequate staffing, and failure to address customer complaints.

Delivery Problems

Customers frequently experienced delays in delivery, with some orders taking over two hours and others being canceled without notice.
  • AS
    andrew sebesta
    Dec 23, 2025
    5.0
    Friendly service and great pizza
  • DU
    Dulce Usuario
    Dec 19, 2025
    1.0
    I called about 7 minutes before opening time to place an order and requested to pick it up around 9:45–9:50 a.m. I called ahead specifically so the pizza would be ready at that time. The employee who answered the phone responded in a rude manner, saying they were not open yet, but still agreed to take the order. I clearly explained that I understood they were not open and that I was calling in advance to schedule the pickup. When I arrived at the store at the agreed time, the pizza was not made. The employee at the register confirmed that the order was in the system, but it had not been prepared or properly entered. Due to the delay and poor service, I decided to leave and go to another Papa John’s location. Very poor communication, lack of organization, and bad customer service. Overall, a very frustrating experience.
  • GO
    George Olear
    Nov 21, 2025
    5.0
    Jazmine, Tia and prentiss were awesome took care of me and made a wonderful pizza great customer service
  • AW
    Arianne Watkins
    Nov 7, 2025
    2.0
    This location is just not great. I want to keep spending here because it's the closest location to me, but the quality is kinda bad. Sloppy pizza from a few weeks ago Tonight's elongated and crunchy breadsticks What a disappointment.
  • II
    Irene I.
    Oct 9, 2025
    1.0
    I was eating my pizza and there was a black blob so I assumed it was a burnt morsel or a stray olive from a different pizza (I ordered a pepperoni pizza with no other toppings) so I pulled back the cheese and it’s a FLY BAKED INTO MY PIZZA. WHYYYYYY 💔
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 3026 Chimney Rock Rd, Houston?

Delivery is available from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Can I order pizza for carryout at Papa Johns Pizza at this location?

Yes, carryout is available daily starting at 9:30 AM until midnight Sunday through Thursday and 1:00 AM on Friday and Saturday.