Papa Johns Pizza

3.3
341 reviews
Get DirectionsCallWebsite

Business Details

1420 W 11th Street, Houston, TX
77008, United States
(713) 863-0099
https://locations.papajohns.com/united-states/tx/77008/houston/1420-w-11th-street
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 1420 W 11th Street for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1420 W 11th Street, Houston, TX
77008, United States

Hours

Reviews

3.3
341 reviews
5 stars
145
4 stars
42
3 stars
23
2 stars
19
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with many reports of rude staff and poor communication, leading to frustration and dissatisfaction.

Food Quality

Several customers noted issues with food preparation, including undercooked pizzas and incorrect orders, contributing to a negative dining experience.

Timeliness

Delivery and order readiness times were frequently criticized, with many customers reporting long waits and orders marked as delivered when they had not been.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting occasional positive service.
  • LB
    Leslie Boyd
    5 days ago
    5.0
    There was a slight hiccup on my order and the manager,Seth did an amazing job of getting me a hot delicious pizza as soon as they could. The delivery driver was apologetic and so kind. Great leadership and customer service from the crew.
  • WW
    Wes Walz
    Jan 5, 2026
    2.0
    Shaq A Roni pizza now = Normal pepperoni same everything, just 2x the price. Used to be larger, custom XL box, different crust and taste. Buyer beware.
  • JR
    Joey Rouser
    Dec 29, 2025
    5.0
    My favorite Pizza place Papa John. This Location clean and service on point. If I’m not mistaken they have an A or B 👍🏾. My go to pizza 🍕 Thin crust, light cheese, extra sauce, green peppers 🫑, pepperoni, sausage, bacon and ham with extra pepperoncini peppers 🌶️ on the side.
  • MV
    Myrna Vivian
    Dec 28, 2025
    5.0
    Puntuales con entrega y muy calientita
  • AS
    alpha sow
    Dec 6, 2025
    5.0
    I haven’t had Papa John’s in about five months since moving to Houston from New York City, and I have to say—this location really impressed me. The pizza was hot, fresh, and incredibly tasty. I placed my order over the phone, and when I arrived, it was already ready for pickup. The cashier asked for my name, grabbed my order right away, and made checkout quick and easy. She also asked if I wanted Parmesan and red pepper flakes on the side, which I appreciated. Another gentleman wearing eyeglasses immediately stepped in to help and made sure everything was included. They even added extra garlic sauce—one of my favorite dipping sauces at Papa John’s—which was creamy and delicious. The teamwork here really stood out, and everything was handled smoothly from start to finish. Excellent service, great food, and a hot, well-prepared pizza. I hope Papa John’s takes great care of this wonderful team.
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Houston?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 1:00 AM, and Friday and Saturday from 9:30 AM to 2:00 AM.

What are the takeout hours at this Papa Johns Pizza location?

Takeout hours are Monday through Thursday and Sunday from 9:30 AM to 12:00 AM, and Friday and Saturday from 9:30 AM to 1:00 AM.