Brand Certified
Papa Johns Pizza
2.8(401 reviews)
Certified by Papa Johns Pizza • Feb 22, 2026
Business Details
2620 S. SHEPHERD DRIVE, Houston, TX
77098, United States
Certified by Papa Johns Pizza • Feb 22, 2026
(713) 432-7272
Certified by Papa Johns Pizza • Feb 22, 2026
https://locations.papajohns.com/united-states/tx/77098/houston/2620-s.-shepherd-drive
Certified by Papa Johns Pizza • Feb 22, 2026
About
Certified by Papa Johns Pizza • Feb 22, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Houston, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Houston pizza for any occasion. Call us for pizza delivery in Houston or stop by 2620 S. SHEPHERD DRIVE for carryout to order the best pizza in Houston, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Feb 22, 2026
Hours
Certified by Papa Johns Pizza • Feb 22, 2026
Reviews
2.8
401 reviews
5 stars
131
4 stars
38
3 stars
27
2 stars
27
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, including being hung up on and rude interactions with staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect pizzas, leading to dissatisfaction.
Staff Performance
While some customers praised individual staff members for their efforts, many reviews criticized the overall staff for being lazy, unprofessional, and unresponsive.
Management Concerns
Several customers expressed frustration with management's handling of complaints and operational issues, indicating a lack of accountability and poor management practices.
- AGAaron Greenhill5 days ago1.0Highly absurd. I'm never attempting to order here again. They really should close this location. It's not working out, still
- DFDavid FrancoFeb 14, 20261.0Never received the order good luck if you are ordering from here
- MLMatthew LaLuzerneFeb 3, 20265.0Thank you Faith for the delicious pizzas and the incredible service !
- PSPerry SmithJan 24, 20261.0This place is terrible. They forgot to check their uber eats/doordash printer and screwed like 5 or 6 customers. Everyone had to wait to wait another 45 minutes on their food. Do not go here, there’s a million pizza restaurants who hire a competent staff.
- JWJohn WashingtonJan 6, 20262.0Pizza was delivered cold, and call store, and received no compensation. Manager stated I could stop by and he could see what he could do.
Brand Certified Facts from Papa Johns Pizza
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Certified February 22, 2026Yext Knowledge Graph
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