Panera Bread

3.9
991 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Houston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1705 W Gray, Houston, TX
77019, United States

Hours

Reviews

3.9
991 reviews
5 stars
495
4 stars
202
3 stars
95
2 stars
62
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised specific dishes like the corn chowder and salads.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to frustration among patrons.

Cleanliness

Several customers noted cleanliness issues in the dining area, with dirty tables and a general lack of upkeep.

Ordering Process

The automated ordering system received mixed feedback, with some customers finding it efficient while others experienced confusion and malfunctioning kiosks.

Atmosphere

The atmosphere was described as busy and sometimes uncomfortable, with some patrons feeling unwelcome or rushed.
  • JM
    Jesse Munguia
    4 days ago
    1.0
    Got sexually harassed in the restroom by a customer today and informed the employees and nothing was done ! They let him stay in the store so I had to finish my meal with so much discomfort I will NEVER be returning to this location and I am filling a suit against management
  • MC
    Mike Campbell
    4 days ago
    1.0
    If I could give Zero stars I would! A friend of mine was just sexually assaulted in the their bathroom and the staff did ABSOLUTELY NOTHING! They allowed the man to remain in the restaurant on his laptop! Disgusting behavior on the individual and staff as a whole! If you go to this location make sure your loved ones are close by!
  • LS
    Lucy Santos
    Nov 17, 2025
    5.0
    The atmosphere is very inviting and clean plus attractive.
  • ML
    Meghan L
    Oct 30, 2025
    2.0
    Pastry was SUPER stale and hard as a rock. Had to have been at least a few days old! You’d think with how much this company makes they wouldn’t need to resort to serving old food 🙄
  • GW
    Grant Walton
    Oct 27, 2025
    1.0
    For the millionth time they not only messed up my order with regular mac but this time they didnt add the brownie or the cookie. If I could order from any other location to deliver I would. Last resort dont want to cook type of establishment.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations at this location.

What meals are served at Panera Bread in Houston?

Panera Bread serves breakfast, lunch, brunch, and dinner.