Panera Bread

3.9
903 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Houston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
10550 Westheimer Rd, Houston, TX
77042, United States

Hours

Reviews

3.9
903 reviews
5 stars
460
4 stars
182
3 stars
69
2 stars
63
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for being friendly and attentive, others were reported as rude, disengaged, or unhelpful.

Food Quality

The quality of food varies significantly; while some customers enjoyed fresh and delicious meals, others reported cold or poorly prepared items.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and restrooms, which detracted from the overall dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to frustration and disappointment.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the ambiance while others noted it felt unwelcoming or dirty.
  • JW
    Jessica Walker
    6 days ago
    5.0
    This was a great experience. I love the self serve kiosks for ordering..All of our food was fresh, made to order and delicious. The team at this particular location are very friendly and provide an exceptional experience.
  • SH
    Snehal Honnihal
    Nov 16, 2025
    1.0
    I am writing to share feedback about my recent experience. I ordered a sandwich, and unfortunately, the bread was not fresh and the sandwich lacked salad and taste — it felt like eating just dry bread. When I brought this to the manager’s attention, her response was simply “OK,” with no apology or effort to address the issue. I expected better product quality and customer service. I hope you will look into improving both the food standards and the way customer concerns are handled. Thank you.
  • AS
    Asia Spina
    Nov 16, 2025
    3.0
    My friend and I ordered soup and sandwiches. The person taking care of our order seemed to not believe that we didn't want our sandwiches toasted and we had to discuss it with them at length. The soup was room temperature when it came out. It came with the worst soup spoon. The spoon was just a really shallow circle. Everything else was pretty standard.
  • CW
    Camille Williams
    Nov 5, 2025
    5.0
    This 5 STAR REVIEW Goes To STEVE, Hands Down!! Major Shoutout for Customer Satisfaction, Service and Experience . From Start To Finish You Exceeded All My Expectations . Especially With Me Being A Native To SAINT LOUIS BREAD CO. And former employee!! This is what Bread Company is about !! Thank you for reminding me of a piece of Home !! it was a pleasure and keep up the GREAT WORK STEVE !!
  • KS
    Kanoe Sakamoto
    Nov 3, 2025
    5.0
    Darron, the manager at this location’s customer service was excellent. Thank you for working with us!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Houston?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on Saturdays and Sundays.