CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Houston is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some staff members received praise for being friendly and attentive, others were reported as rude, disengaged, or unhelpful.
Food Quality
The quality of food varies significantly; while some customers enjoyed fresh and delicious meals, others reported cold or poorly prepared items.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables and restrooms, which detracted from the overall dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to frustration and disappointment.
Atmosphere
The atmosphere received mixed reviews, with some customers appreciating the ambiance while others noted it felt unwelcoming or dirty.
JW
Jessica Walker
6 days ago
5.0
This was a great experience. I love the self serve kiosks for ordering..All of our food was fresh, made to order and delicious. The team at this particular location are very friendly and provide an exceptional experience.
SH
Snehal Honnihal
Nov 16, 2025
1.0
I am writing to share feedback about my recent experience. I ordered a sandwich, and unfortunately, the bread was not fresh and the sandwich lacked salad and taste — it felt like eating just dry bread. When I brought this to the manager’s attention, her response was simply “OK,” with no apology or effort to address the issue.
I expected better product quality and customer service. I hope you will look into improving both the food standards and the way customer concerns are handled. Thank you.
AS
Asia Spina
Nov 16, 2025
3.0
My friend and I ordered soup and sandwiches. The person taking care of our order seemed to not believe that we didn't want our sandwiches toasted and we had to discuss it with them at length. The soup was room temperature when it came out. It came with the worst soup spoon. The spoon was just a really shallow circle. Everything else was pretty standard.
CW
Camille Williams
Nov 5, 2025
5.0
This 5 STAR REVIEW Goes To STEVE, Hands Down!! Major Shoutout for Customer Satisfaction, Service and Experience . From Start To Finish You Exceeded All My Expectations . Especially With Me Being A Native To SAINT LOUIS BREAD CO. And former employee!! This is what Bread Company is about !! Thank you for reminding me of a piece of Home !! it was a pleasure and keep up the GREAT WORK STEVE !!
KS
Kanoe Sakamoto
Nov 3, 2025
5.0
Darron, the manager at this location’s customer service was excellent. Thank you for working with us!
What are the opening hours for Panera Bread in Houston?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on Saturdays and Sundays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM on weekdays and from 7:00 AM to 8:00 PM on weekends.
Can I place an order online or use a mobile app for Panera Bread?
Yes, you can order online for delivery or rapid pick-up through their website or use the Panera Bread app available on the Apple App Store.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, cash, Discover, MasterCard, and Visa payment options.
Is there a drive-thru service available at Panera Bread?
Yes, Panera Bread offers a drive-thru service for customer convenience.
What nearby places can I visit around Panera Bread at 10550 Westheimer Rd?
Nearby you can find FedEx Office Print & Ship Center for shipping needs, Tarka Indian Kitchen for Indian vegetarian cuisine, and MOD Pizza for American-style pizza. These places offer dining and service options to complement your visit to Panera Bread.
Are there nearby locations to pick up parcels or ship items near Panera Bread?
Yes, FedEx Office Print & Ship Center and FedEx are close to Panera Bread, offering printing, shipping, and passport services, making it convenient to handle errands before or after your meal.
What other dining options are available near Panera Bread at Westheimer Rd?
Nearby dining options include Tropical Smoothie Cafe for smoothies and light meals, RAKKAN Ramen for Japanese cuisine, and Tacos El Gato for Mexican fast food, providing a variety of choices if you're exploring the area.