CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Houston is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, with staff being unhelpful, rude, or inattentive.
Food Quality
Several reviews mentioned a decline in food quality, including issues with freshness and portion sizes.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, including dirty tables and floors.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and positive attitudes.
Atmosphere
The ambiance received mixed reviews, with some enjoying the vibrant energy while others found it chaotic and overcrowded.
SS
Spelleye
5 days ago
4.0
I'm traveling and have a transient life. So when I can go into the store and receive excellent customer service? It definitely instills the value of that membership. I got can't tell you how frustrating the app is. If you have a you already know.
SS
Sidney Shauan
Dec 28, 2025
2.0
5 stars to the lady bussing tables.
My concern with this location is the staff. There were 3 young adults probably under 20 yo, and the woman bussing the tables. NOBODY working the front wanted to helped me, they all looked at me and went back to making sandwiches and cutting meat. I waited, looked around for a kiosk machine, thought about ordering thru my phone, asked the woman cleaning “how to order” and she pointed where I was standing and said “yes” then waved at the staff behind the counter and I had to ask them if I can be helped. Then she said “hold on I’m coming” got to the machine and looked at me. The entire experience felt negative and if this location shuts down too, it’s cause of the staff. The cleaning lady was very nice, even after I ate and needed a bowl to go, I went searching for her because, once again, everybody behind the counter acted like they couldn’t see me.
JD
Jeanette Davis
Dec 15, 2025
1.0
This was my first time in Panera and I told the cashier that as well. I wanted soup in the bread bowl. She explained how they cut the hole in the bowl and put the soup in. When I got home the soup was in a cup and the bread bowl had a circle cut out only on the top not even a hole for the soup. I see the pictures and this is not it. Plus this is a cup not a bowl of soup for $9.00. I am so disappointed. I ordered an Asian salad which I am glad I did because it was the only thing that was appetizing!!
AL
Alyssandra Lara
Dec 13, 2025
1.0
This place is disrespectful and disgusting. They see a line of people/families and continue talking in the corner don’t even take our order until I said “is someone going to take our order” the family behind me ended up leaving because they felt disrespected by being ignored! This establishment needs better staff. They get paid to ignored customers which is sad
SB
Susan Betourne
Nov 29, 2025
3.0
I dont know how this place is still operating. Customer service is horrible especially the Hispanic man preparing food. I asked him for a knife and he acted like the world was coming to an end. They weren't busy so his reaction was very unwarranted. Very unclean and sticky floors!
What are the opening hours of Panera Bread in Houston?
Panera Bread is open Monday to Friday from 6:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery service?
Yes, Panera Bread offers delivery service daily with hours matching the café's opening times.
Can I order food online from Panera Bread?
Yes, you can order online for delivery or Rapid Pick-Up through Panera Bread's website or mobile app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread have Wi-Fi and is it suitable for working on a laptop?
Yes, Panera Bread offers complimentary Wi-Fi and is suitable for working on a laptop.
What are some nearby places I can visit before or after dining at Panera Bread?
Nearby places include Hallmark gift shop, Massage Envy - Copperfield spa, and the Vitamin Shoppe for supplements and health products.
Are there any nearby restaurants to Panera Bread in Houston?
Yes, nearby restaurants include CAVA Mediterranean Restaurant, La Vista Tortas & Mas Mexican Restaurant, and Pho Saigon Vietnamese Restaurant.
What nearby stores can I visit for shopping around Panera Bread?
You can visit Five Below for discount items and fashion accessories, GameStop for video games and hobby supplies, and Pandora for jewelry and fashion accessories.