McDonald's

3.2
1187 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
122 E Richey Rd, Houston, TX
77090, United States

Hours

Reviews

3.2
1,187 reviews
5 stars
459
4 stars
178
3 stars
107
2 stars
77
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding 20-40 minutes, particularly in the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.

Mixed Experiences

While some customers praised the food and service, the majority of feedback indicated significant issues, suggesting a lack of consistency.
  • DP
    Danesy Portillo
    Jan 5, 2026
    1.0
    pésimo servicio cada vez q vengo y voy a ordenar me dicen q “na mas están haciendo órdenes en línea” o q van a cerrar la tienda por q na mas ay una persona trabajando como van a tener a una persona sola trabajando en un restaurante de comida rápida!???!
  • AS
    Arlin Saga
    Jan 5, 2026
    1.0
    Se tardan más del tiempo de lo esperado y cuando llamas te dicen que si quieres que te manden la comida cruda y congelada mal mal servicio
  • MG
    Marcus Garcia
    Dec 21, 2025
    2.0
    Overall rude staff, that will do and say whatever they need to get their way. Manager is just as bad. We’ll not be coming back to this site…ever. So bad we just had to walk out.
  • MO
    Mia Orozco
    Dec 14, 2025
    1.0
    Horrible Service! They had me and my family waiting in the parking lot for our food. They took 40-50 minutes to bring our food. They made me late for my job. I am very dissatisfied with the service. I do not recommend coming here!
  • HS
    Hayden Smith
    Dec 14, 2025
    1.0
    Waited 45 minutes just for half my food to be forgotten and be given attitude when I was nothing but patient, then I get in the car and realize they filled my 3 orders of fry’s up maybe half way, genuinely worst fast food experience in my life

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Richey Rd in Houston?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's?

Yes, the McDonald's at 122 E Richey Rd offers a drive-thru that operates 24/7.