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Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Wait Times
Customers frequently reported excessively long wait times, both in the drive-thru and for curbside orders, often exceeding 20-30 minutes.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned that food was often cold, stale, or not prepared correctly, contributing to a negative dining experience.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and floors, which detracted from their overall experience.
JS
Justin Holbrook Stiehl
4 days ago
2.0
I known that the bar is extremely low for McDonald's, so that's why the 2 starts. I ordered breakfast at 10:45 and was told "we don't have breakfast, it's lunch". I asked about "all day breakfast" which has been an offering at other locations, and I was told "that's a breakfast item, it's lunch". Great, no help there. The lady who took my card said absolutely nothing. No greeting whatsoever, just begrudgingly stuck the card reader out the window and didn't give me the time of day. Then to the second window, where I was asked to move to a curbside spot for my double cheeseburger and small fry. Strange, it's lunch and these are common lunch items. No worries. I waited only three minutes, where a carhop came out and handed me my order, I said thank you and they ignored me and walked away. The fries were obviously hot-held way past their time. I wanted to fill out the survey online, but there was no receipt. The whole experience is always just like that, or slightly better every time I go to this location. Really speaks volumes about their management and work ethic.
DF
Dallin Farris
Nov 7, 2025
1.0
Took like half an hour for my food and must have run out of salt and sauces. Very disappointing
XP
Xeno Phones
Nov 6, 2025
1.0
Kiosks are trash and do not work. Finally found one that worked and Placed an order no receipt. Now two people trying to print out one receipt. No menu boards no customer greeting.
JD
Jay D
Oct 28, 2025
3.0
It’s a McDonald’s!! nothing more, nothing less. The lines are always long, but they move quickly, which I appreciate about this location. So far, the food has been fresher than most McDonald’s I’ve been to. The only thing that never changes across locations: they never include napkins. It’s weird, but consistent.
MI
Mohammad Islam
Oct 27, 2025
1.0
I hate to give a bad review but to say this place deserves one is an understatement. Their system shuts down at 4am, but good luck even getting your food before 3am. I placed my order at 2:30am, arrived at 2:40am, and they said they couldn’t make the order because they were closed and that because there were only 2 workers there. My order was a mcchicken and a 6 piece chicken nugget Lol. I was the only one getting food there so they were essentially busy standing around doing nothing so you can’t say they were very busy that’s why they couldn’t make my small order. Lunacy, I don’t plan to come to this McDonald’s anymore. 0 food in my belly, 0 stars.