Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding 20-40 minutes, particularly in the drive-thru.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, contributing to a negative dining experience.
Mixed Experiences
While some customers praised the food and service, the majority of feedback indicated significant issues, suggesting a lack of consistency.
DP
Danesy Portillo
Jan 5, 2026
1.0
pésimo servicio cada vez q vengo y voy a ordenar me dicen q “na mas están haciendo órdenes en línea” o q van a cerrar la tienda por q na mas ay una persona trabajando como van a tener a una persona sola trabajando en un restaurante de comida rápida!???!
AS
Arlin Saga
Jan 5, 2026
1.0
Se tardan más del tiempo de lo esperado y cuando llamas te dicen que si quieres que te manden la comida cruda y congelada mal mal servicio
MG
Marcus Garcia
Dec 21, 2025
2.0
Overall rude staff, that will do and say whatever they need to get their way. Manager is just as bad. We’ll not be coming back to this site…ever. So bad we just had to walk out.
MO
Mia Orozco
Dec 14, 2025
1.0
Horrible Service! They had me and my family waiting in the parking lot for our food. They took 40-50 minutes to bring our food. They made me late for my job. I am very dissatisfied with the service. I do not recommend coming here!
HS
Hayden Smith
Dec 14, 2025
1.0
Waited 45 minutes just for half my food to be forgotten and be given attitude when I was nothing but patient, then I get in the car and realize they filled my 3 orders of fry’s up maybe half way, genuinely worst fast food experience in my life