Brand Certified
McDonald's
3.6(582 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
4121 South Sam Houston East Parkway, Houston, TX
77048, United States
Certified by McDonald's • Feb 22, 2026
(713) 264-8031
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
582 reviews
5 stars
263
4 stars
97
3 stars
56
2 stars
36
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru and curbside pickup, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a lack of consistency in order fulfillment.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of attention from employees.
Cleanliness
Several reviews mentioned that the restaurant was dirty, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold and poorly prepared items.
- KKKaiko3 days ago1.0Super disappointed I always go to this McDonalds 😢 we had never had an issue but this morning my sister got a hot and spicy and it had a larva inside the meat it so so gross I did talk to the manager she saw it and look gross out she did not want to touch it she only took a picture of it she was trying to refund me the 2$ or to give me another one or an ice cream and I said no But she didn’t mention that they were going to clean the machine or check the other food or anything I’m really concerned about that part what if someone else gets them in there food like I said I go there every day 😢😢😢🤮🤢
- DHDavid Alan Van HoutenFeb 19, 20265.0Mobile orders made this a quick and easy visit.
- ASAndrew SolisFeb 18, 20261.0This place gave me my order wrong multiple times, and when I went to go ask they did not help me.
- KKKingFeb 3, 20261.0The food is decent but everything else a all over the place. The place is not clean, service sometime takes too long, they sometimes refuse refills, and the kiosks haven't printed out receipts in forever. The food was cold when received. Worst of all, recently they've started to call people to the counter to get the food even when people choose the dine in to the table option. People coming tired from a long day of work can't even relax. No straw was received upon leaving the building. There is the one specific white lady that refused to give me a refill because she was going to clean the bathroom. Unacceptable behavior and all her staff have turned into her. I specifically ordered a hot n spicy asked for light lettuce and they gave me extra lettuce.. Please fix this or I will go to corporate. Cold chicken nuggets
- CSChristopher SamuelFeb 3, 20262.0The food is decent but everything else a all over the place. The place is not clean, service sometime takes too long, they sometimes refuse refills, and the kiosks haven't printed out receipts in forever. Worst of all, recently they've started to call people to the counter to get the food even when people choose the dine in to the table option. People coming tired from a long day of work can't even relax.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 4121 South Sam Houston East Parkway?
McDonald's is open daily from 5:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates from 5:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery online from this location?
Yes, you can order delivery online through their website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering and rewards?
Yes, you can use the McDonald's App available on both iOS and Android for ordering and MyMcDonald's Rewards.
What services are offered at McDonald's on South Sam Houston East Parkway?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I find McDonald's if I am at nearby Shipley Do-Nuts?
McDonald's is conveniently located near Shipley Do-Nuts, so after grabbing donuts you can easily visit McDonald's for additional meal options.
Are there gas stations near McDonald's for a quick fuel stop?
Yes, Swift and Shell gas stations are nearby for customers who want to refuel before or after visiting McDonald's.
Where can I stay close to McDonald's on South Sam Houston East Parkway?
The Best Western Plus Pearland/Houston Medical Center Hotel is nearby for convenient lodging near McDonald's.
Can I explore other dining options near McDonald's?
Nearby restaurants include Nina’s Delicias Mexicanas, Subway, Panda Express, Church’s Texas Chicken, and Little Caesars Pizza for diverse meal choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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