McDonald's

3.7
1951 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7410 Cullen Boulevard, Houston, TX
77021, United States

Hours

Reviews

3.7
1,951 reviews
5 stars
846
4 stars
386
3 stars
297
2 stars
123
1 star
299

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer service is inconsistent, with some staff being friendly and helpful while others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication from staff.

Food Quality

The quality of food varies significantly, with reports of fresh meals at times but also instances of cold or reheated food.

Cleanliness

The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.

Service Speed

Service speed is inconsistent, with some customers noting fast service while others report long wait times and slow drive-thru experiences.
  • RS
    RADS Cleaning Service
    3 days ago
    1.0
    I would’ve gave them zero stars, but I’m too nice to do zero stars. They didn’t give me my six piece chicken nugget that I ordered then some lady gave me attitude when I told her about it and She decided to ignore me she tried to give me cold fries after she gave me fresh nuggets like you could’ve just gave me a new happy meal. They didn’t apologize or say you’re welcome I don’t recommend coming Here there going to give you Attitude She was super rude. I wouldn’t gave you guys her name tag I asked for the manager. She’s just going to give me an employee.
  • BH
    B A D Houston
    Nov 12, 2025
    2.0
    The manager doesn’t speak English!!!!!!!!! Are you kidding me???? She couldn’t understand a word, and needed a translator.!!!! What has this country come to????
  • AY
    Alex Gallo Yero
    Nov 10, 2025
    5.0
    I arrived for breakfast and there were only a few people there at the time. The staff who work there are very friendly and don't speak English, don't worry, they'll help you. The breakfast was delicious.
  • WC
    Walter Carcamo
    Nov 10, 2025
    5.0
    Excelente 👌
  • MD
    Mark Deloney
    Oct 22, 2025
    1.0
    This is the second time I've came to get a large coffee. And when the cashier gives me back my change it is always 3 cents short because they have no pennies on hand. The cashier was very rude this morning because I bought it to her attention. Why is it that they are not having pennies.

Frequently Asked Questions About McDonald's

What are the McDonald's location hours at 7410 Cullen Boulevard, Houston?

This McDonald's location is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 every day of the week.