Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, often exceeding 20 minutes, with some experiencing delays of up to 30 minutes.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor communication and attitude.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale or improperly prepared items.
Cleanliness
Multiple reviews noted that the restaurant was often dirty, with unclean tables and restrooms, impacting the overall dining experience.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, indicating inconsistency in performance.
SA
S Au
Nov 14, 2025
1.0
Manager Erika just lied about refunding my money from mobile order.
HM
Heather McKinley
Nov 12, 2025
2.0
I asked for ranch sauce and was given BBQ. Also my cup was not filled up all the way.
IA
ivy alvarez
Nov 10, 2025
1.0
ordered on the app, got handed the food curbside, all is great till there is only fries in my bag, they do this often! but gave me extra bbq sauces!
MT
Mimi T
Nov 10, 2025
1.0
I’m extremely disappointed in the service we received today.
We arrived at the McDonald’s drive-thru with three separate people in the car, placing three separate orders—each using our own Monopoly app rewards. The employee taking our order, Rosa, immediately became rude and told us we could not place more than two orders because of a supposed “policy” that limits orders to two per vehicle.
We explained we were three different paying customers in the vehicle, all heading to work, and we did not have time to drive around three times, especially with how busy the line was. Rosa began raising her voice and yelling through the intercom at my brother, which was completely unprofessional and unnecessary.
When we reached the window, she continued yelling and being disrespectful. She repeated the same claim about a “policy”, but there is no sign posted at the drive-thru, and nothing in the McDonald’s app stating such a rule exists. If this is an actual policy, customers should be informed—because right now it feels like staff simply don’t want to take orders.
We were not being difficult. We were three customers trying to order food that McDonald’s actively promotes through the Monopoly app. It is frustrating to feel punished for trying to use a service the company offers.
The lack of professionalism, respect, and basic customer service was unacceptable. Yelling at customers should never happen—especially when we never raised our voices. Rosa needs to be retrained on how to speak to and treat customers.
McDonald’s should stand by the quality of service it claims to provide, because what we experienced today fell far below that standard.
ML
M L
Nov 2, 2025
1.0
Para una orden en El Drive T me llevo mas de 10 minutos y todavia me dieron la orden mal. cuando siempre Mc Donald's se ha sido priority el tiempo en cada orden ?????
What are the McDonald's drive-thru hours at 7302 Hwy 6 N, Houston?
The drive-thru at this McDonald's location operates 24 hours a day, 7 days a week.
During what hours is delivery available at this McDonald's location?
Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
Which payment options are accepted at McDonald's 7302 Hwy 6 N, Houston?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payments.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online from the Houston Hwy 6 N location?
Orders can be placed online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's mobile app available for iOS and Android.
What nearby dining options are close to the McDonald's at 7302 Hwy 6 N?
Nearby dining options include Fuddruckers, Boston Market, Willie’s Grill & Icehouse, Roosters Run, French Quarter Cajun Seafood, Taco Bell, and Outback Steakhouse, providing a variety of cuisines from American to Cajun and Mexican.
Are there any nearby places to get coffee near McDonald's on Hwy 6 N?
Yes, nearby coffee options include BRCC Copperfield, Black Rifle Coffee Company, and several cafes where customers can enjoy coffee and smoothies.
What nearby services can I find around McDonald's 7302 Hwy 6 N for pet care?
Pet care services nearby include Banfield Pet Hospital, Copperfield Animal Clinic, and PetSmart, covering veterinary care, grooming, and pet supplies.
Is there any recreational or family-friendly place near this McDonald's location?
Yes, Southcreek Village Playground is a nearby park suitable for family visits and outdoor activities before or after enjoying your meal at McDonald's.
How can I benefit from McDonald's rewards program at this location?
You can earn points for free food by joining MyMcDonald's Rewards, accessible online at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.