Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Freshness
Many reviews mentioned issues with food quality, such as stale or cold items, and inconsistent preparation.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Customer Experience
Several reviews highlighted a lack of respect and attentiveness from staff, leading to frustration among customers.
Positive Feedback
Despite the negative comments, some customers praised specific staff members for their friendliness and good service.
WI
Walter Myles Davis III
5 days ago
3.0
Went in for the Mcrib 😋 had it fresh and made to order...extra sauce of course 😋 Don't judge me 🤷🏽♂️😂
DM
Deangelo M
Nov 13, 2025
1.0
gorge Talked to a customer rudely in front of my daughter on 11/12/2025 9:10 pm
SS
Sam
Nov 4, 2025
1.0
’m writing to report the worst experience I’ve ever had at one of your locations. I placed a mobile order at 12:50 a.m., and the restaurant’s posted closing time was 1:00 a.m. My food should have been ready before closing. I arrived at approximately 1:05 a.m., and the employee at the counter told me, “We’re closed, we don’t have any food.”
When I explained that I had placed an online order, he simply said, “We’re not open right now,” and could not tell me how to cancel or get a refund—only saying, “I guess online.” That level of unprofessionalism and lack of knowledge is completely unacceptable.
If your store cannot accommodate online orders close to closing time, the system should not allow customers to place them. In addition, the staff should be trained on how to handle these situations respectfully and provide clear guidance to customers.
This was a highly disappointing experience, especially as this is the McDonald’s closest to my home. I will not be returning unless this issue is properly addressed.
I expect a response regarding how to receive a refund for my order and what steps will be taken to prevent this from happening again.
DL
Demari Lewis
Oct 24, 2025
1.0
Messed my order up. Had to return then put old brown lettuce on my hot N Spicy. Also did not give me my sauces that I ordered as well. Terrible they mess up my order up every time. Also it took 40 mins for two things. Do better
KO
Kathy OG
Oct 14, 2025
2.0
I ordered an iced coffee.. and it was watered down, the fries I got were not hot or fresh.. and the play are no longer looks like the pics, it’s much smaller
What are the regular dine-in hours for McDonald's at 6924 Antoine Drive, Houston?
The McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, from 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday.
Does this McDonald's offer drive-through service, and what are the drive-through hours?
Yes, this McDonald's has a drive-through open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, from 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday starting at midnight.
What types of payment methods are accepted at McDonald's at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What kinds of services does this McDonald's provide?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order from this McDonald's online or via an app?
Yes, you can order online through their delivery URL or use the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit NT Studios & Conservatory for theater performances, Walgreens for pharmacy needs, or Dollar Tree for discount shopping.
Are there beauty and wellness services near McDonald's?
Yes, nearby you can find Razar Sharp, Nu Image Barber and Beauty, Unique Nails, EZ Needle Multi-Threader, and Beauty Spot for various beauty and barber services.
Where can I find dental care near McDonald's at 6924 Antoine Drive?
Nearby dental services include iNova Dental - Dentist In Houston, Nova Dental, and Mark O'Neal dentist offices.
How can nearby mobile phone stores benefit me when visiting McDonald's?
If you need mobile phone accessories or services, nearby stores like Boost Mobile, T-Mobile, and Cricket Wireless provide convenient options to manage your telecommunications needs while you visit McDonald's.