McDonald's

3.8
1422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6509 Washington, Houston, TX
77007, United States

Hours

Reviews

3.8
1,422 reviews
5 stars
662
4 stars
279
3 stars
216
2 stars
70
1 star
195

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor service experiences.

Cleanliness

The establishment is often noted for its cleanliness, with several customers appreciating the well-maintained dining area.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others reported long wait times.
  • GG
    Gabriella Serrano Garcia
    Dec 18, 2025
    3.0
    They never get it right But I have them 3 stars because customer service is on point
  • DR
    Damaris Reyes
    Dec 13, 2025
    3.0
    Mal servicio no ponen atención para agarrar las órdenes eh ido más de dos veces y siempre me dan mal mi pedido
  • KG
    Kirah Davis (Fmoig: glorygirlkirah)
    Dec 4, 2025
    1.0
    The service is horrible nobody speaks English here then get mad when you tell them what you want !!
  • AJ
    Arturo Ruiz JR
    Nov 23, 2025
    5.0
    Extremely nice. I was greeted and serviced politely.
  • BR
    BBS RadioTV
    Nov 21, 2025
    1.0
    I asked for a big mac without pickles... I asked many times, then they wanted to verify my order before I left the window to park. They indicated they knew what I wanted. I spelled it out a few times, due to the order taker not getting the order right on the menu listing. Even when they handed me the items, the man indicated to me, they got the order right. I repeated what I wanted to 3 different people, but when I got home, they gave me a big mac with only cheese. I've been eating at McDonald for 50 plus years, and never have a witnessed such incompetency taking an order. I MEAN NEVER! And I made sure to spell out what i wanted numerous times to each party, and yet, they got it wrong. It beggars the imagination.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6509 Washington in Houston, TX?

McDonald's at 6509 Washington is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service, and what are the hours?

Yes, this McDonald's offers a drive-thru service that operates 24/7 every day.