Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, despite multiple confirmations.
Customer Service
While some reviews praised friendly staff, others highlighted rude behavior and poor service experiences.
Cleanliness
The restaurant is often noted for its cleanliness, with several customers appreciating the well-maintained environment.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
KD
Keri Dickerson
5 days ago
1.0
Every time I get horrible customer service and unfortunately I come a lot bc I live nearby. Yall don’t listen the food always taste old I genuinely be ok goin for the coffee but yall seriously are a busy location so be nicer to people when they come in I said a medium . When she gave it to me I said this is a small , she said it’s okay? No ugly it’s not.
GG
Gabriella Serrano Garcia
Dec 18, 2025
3.0
They never get it right
But I have them 3 stars because customer service is on point
DR
Damaris Reyes
Dec 13, 2025
3.0
Mal servicio no ponen atención para agarrar las órdenes eh ido más de dos veces y siempre me dan mal mi pedido
KG
Kirah Davis (Fmoig: glorygirlkirah)
Dec 4, 2025
1.0
The service is horrible nobody speaks English here then get mad when you tell them what you want !!
BR
BBS RadioTV
Nov 21, 2025
1.0
I asked for a big mac without pickles... I asked many times, then they wanted to verify my order before I left the window to park. They indicated they knew what I wanted. I spelled it out a few times, due to the order taker not getting the order right on the menu listing. Even when they handed me the items, the man indicated to me, they got the order right. I repeated what I wanted to 3 different people, but when I got home, they gave me a big mac with only cheese. I've been eating at McDonald for 50 plus years, and never have a witnessed such incompetency taking an order. I MEAN NEVER! And I made sure to spell out what i wanted numerous times to each party, and yet, they got it wrong. It beggars the imagination.