Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor customer service experiences.
Food Quality
There were numerous complaints about cold food and incorrect orders, although some customers praised the freshness and taste of their meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and overall untidy conditions.
Location Issues
The restaurant's location near a bus station led to concerns about safety and the presence of panhandlers.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable food experiences.
OS
Olga Soria
2 days ago
5.0
Great place to eat. Great service and very friendly! They're bilingual and that's a plus!
CH
Chelsey Hawkins
Dec 25, 2025
1.0
What kind of fast food restaurant that's set up next to a bus station stays only drive through? Thats dumb!!
GM
Giselle Martinez
Dec 20, 2025
1.0
I have always been coming to this place and the employees were always lovely. Lately the employees are rude and don’t even be letting you order everything. They shut the door on you before you can finish your sentence. They don’t even say “hi” . I’ve stopped coming to this McDonald’s because they ruin my mood. They need to teach their employees basic manners
TR
Thomas Reyna
Dec 8, 2025
1.0
I don't know why I come back. Staff is not helpful & deliberately make your transaction difficult. Manager is the worst. I get that she's under staffed. Im patient but she's just rude and inefficient. Lobby is always dirty and food is ALWAYS made incorrectly! Even when stress additions or exclusion.
JC
Jason Cordova
Nov 23, 2025
1.0
Absolutely horrible service. I paid extra for bacon on my burger and I got no bacon. This place stole my money. If I could give 0 stars, I would.