Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some experiencing fast and friendly interactions while others noted poor customer service and rude behavior from staff.
Food Quality
There were numerous complaints about food quality, including cold, undercooked, or incorrect orders, alongside some positive remarks about fresh and hot food.
Speed of Service
While some customers praised the quick service, others expressed frustration with long wait times, particularly during busy hours.
Cleanliness
Feedback indicated mixed experiences regarding cleanliness, with some customers noting a clean environment while others described it as dirty.
OO
Onyek
Jan 22, 2026
1.0
Why did it take over 15 mins for me to receive a coffee this morning?
SB
Sequetta Branch- Barber
Sep 14, 2020
2.0
They always mess up your order....and be mad at the customers