McDonald's

3.8
356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
9460 W Sam Houston Pkwy S (Walmart), Houston, TX
77099, United States

Hours

Reviews

3.8
356 reviews
5 stars
176
4 stars
63
3 stars
47
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the food, others noted poor packaging and inconsistencies in food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.

Speed of Service

Customers experienced long wait times, especially during peak hours, which affected their overall satisfaction.
  • KK
    Keval
    Dec 31, 2025
    1.0
    The workers are so damn rude please somebody change them. Every time I visit the place they are always rude especially the one with the glasses someone kick her out. Today she crossed the limits I ordered a double bacon burger. And I just asked her "its gonna be just bacon right?" And just wanted to make sure it's just bacon and nothing else because I don't eat beef so they just gave me buns with just cheese in between. And I freaking paid 2.99$ for just buns and cheese in between. This is the worst behavior of an employee, I am never visiting again. I always talk politely to them but they always rude for no damn reason and I think if they wanna be racist then I think y'all should change the staffs because it's not only just me, I saw many comments complaining about the workers. I hope the owner understands it.
  • YR
    Yesenia Ramirez
    Nov 24, 2025
    3.0
    Food was ready quickly but when I left and started eating it in the car, the fries were cold.
  • UD
    Unique Dickey
    Nov 1, 2025
    1.0
    Workers are very rude especially at night I asked for bacon on my sandwich and hot fries the girl (in the red) that was passing out the food ignored me and gave me what she wanted!! And when I asked her for hot food she told me I can throw away my food and wait.. I asked her what was her name she told me don’t worry about it.. when I asked the manager was she the manager she told me “what u need” and said we have other orders when I told her about my fries… the little girl then tried to go back and forth with me saying she eat cold fries all the time and it shouldn’t be a problem!! They don’t need a job!! Both have nasty attitudes
  • LM
    LaLa Marie
    Oct 22, 2025
    1.0
    No straw nor condiments for my big breakfast this morning. I went all the way home to a disappointment.
  • AA
    Alee
    Sep 27, 2025
    4.0
    Pienso que el equipo está muy desorganizado pero también hay otros que hacen lo posible por entregarte tu pedido en tiempo y forma. Deberían entrenar mejor a sus empleados.

Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's located at 9460 W Sam Houston Pkwy S?

This McDonald's location is open 24 hours every day for dining.

When is the drive-through at this McDonald's open?

The drive-through is open 24/7 every day, from 00:00 to 23:59.