Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
353 reviews
5 stars
175
4 stars
63
3 stars
46
2 stars
11
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
While some customers praised the freshness and taste of the food, others reported messy packaging and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.
Staff Attitude
Feedback indicated a mix of positive and negative staff attitudes, with some employees being friendly while others were described as unhelpful.
- UDUnique DickeyNov 1, 20251.0Workers are very rude especially at night I asked for bacon on my sandwich and hot fries the girl (in the red) that was passing out the food ignored me and gave me what she wanted!! And when I asked her for hot food she told me I can throw away my food and wait.. I asked her what was her name she told me don’t worry about it.. when I asked the manager was she the manager she told me “what u need” and said we have other orders when I told her about my fries… the little girl then tried to go back and forth with me saying she eat cold fries all the time and it shouldn’t be a problem!! They don’t need a job!! Both have nasty attitudes
- LMLaLa MarieOct 22, 20251.0No straw nor condiments for my big breakfast this morning. I went all the way home to a disappointment.
- AAAleeSep 27, 20254.0Pienso que el equipo está muy desorganizado pero también hay otros que hacen lo posible por entregarte tu pedido en tiempo y forma. Deberían entrenar mejor a sus empleados.
- MWMARO WORLDSep 19, 20251.0The server I ordered from the app and I requested to change my drink and pay the difference but she told me .. I don’t know how I do it this after I was waiting longtime to change the drink … as per standards of MAC I can change anything before receiving it .. I’m super disappointed… The old lady is the one , the young girl is doing great .. They should learn about customer service more as it was v bad experience.. And she didn’t know that I’m AN EVALUATOR…
- FFFarhanAug 28, 20251.0Very disappointed with my order today. The burger was so poorly packed that it was already falling apart when I opened the box. Everything was messy, the bun was sliding off, and it looked like it was just thrown together without any care. For a place like McDonald’s, I expected at least a properly made burger. Definitely not a good experience this time.
Frequently Asked Questions About McDonald's
What are the operating hours for dining at McDonald's located at 9460 W Sam Houston Pkwy S?
This McDonald's location is open 24 hours every day for dining.
When is the drive-through at this McDonald's open?
The drive-through is open 24/7 every day, from 00:00 to 23:59.
Can I order McDonald's delivery from this location?
Delivery is available daily from 8:00 AM to 8:00 PM through their online ordering system.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there Wi-Fi available at this McDonald's?
Yes, this location offers Wi-Fi service to customers.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner menu options throughout the day.
Are there facilities for customers with disabilities at this McDonald's?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's at Walmart on W Sam Houston Pkwy S?
Nearby places include Regal Nails for beauty services, Walmart Supercenter for shopping, and Tacoz Deli Deli for Mexican and Tex-Mex food.
Where can I find key and locksmith services near this McDonald's?
KeyMe Locksmiths, Minute Key, and minuteKEY are nearby options for locksmith services in the area.
If I need automotive or eyewear services near McDonald's, where should I go?
Walmart Auto Care Centers offers automotive services, while Walmart Vision & Glasses and Eye Love Eye Care provide eyewear and eye care services nearby.