Brand Certified
McDonald's
3.3(1835 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9452 Jones Rd, Houston, TX
77065, United States
Certified by McDonald's • Feb 22, 2026
(281) 894-8310
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,835 reviews
5 stars
680
4 stars
300
3 stars
259
2 stars
148
1 star
448
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some enjoying fresh items while others received cold or incorrect orders.
Customer Service
Service quality varied significantly; some customers praised friendly staff, while others experienced rudeness and poor handling of complaints.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and problems with mobile orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.
Speed of Service
Numerous customers complained about slow service and long wait times, particularly during busy hours.
- AMAksa Muhammad2 days ago1.0honestly id be fine if i never ate this bs again. worst service and even worse food
- TWThomas Wilson2 days ago5.0Foods always hot, the customer service is good. Sometimes the wait is a bit long or the speakers in the drive through are too quiet but all in all a good location
- MWMilton WatsonFeb 16, 20262.0I have yet to come to this location and have both my food ready or something not missing. Sometimes both.
- JDJaDa DanielsFeb 5, 20265.0Wonderful team at this location. Very professional and my food is ALWAYS good. Big shout out to Ms. Vanessa and Mr. Louis. They make sure my order is right and most importantly HOT . This is my ONLY location I will eat at. 💯💯
- LHLizzy HedgehogJan 14, 20265.0I like this location. It’s always kept clean inside the restaurant so are the bathrooms. That is always important, clean bathrooms! The ice cream machine works too. Staff is usually friendly, I never had a problem. The only major issue is forgetting sauces on uber eats orders. But other then that, folks who work here are kind. The food is good, but I do miss my egg white breakfast sandwiches. Btw, I read some of these reviews and they make me kind of sad. This is something I learned if you are kind first, kindness will return to you. I work retail and I always do my best to be kind to my customers that way kindness will be returned to me no matter where I am. My advice for everyone out there be kind, and be patient. Try to be understanding if it’s super busy and I get mad. Just say no I understand it’s busy but if they forgot your juice or something just say with kind words, excuse me ma’am or sir, but you forgot my orange juice or coffee.
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's at 9452 Jones Rd, Houston?
This McDonald's location is generally open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
What are the delivery hours for this McDonald's?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 12:30 AM, Friday from 5:00 AM to 3:59 AM, and Saturday from 4:00 AM to 3:59 AM.
Does this McDonald's have a drive-thru and what are its operating hours?
Yes, this location offers a drive-thru that operates Monday to Thursday and Sunday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, and all day Saturday (24 hours).
How can I place a delivery or pickup order for McDonald's at this location?
You can order delivery or pickup online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 9452 Jones Rd offer any special services?
Yes, they offer DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is McDonald's reward program and where can I learn more?
The MyMcDonald's Rewards program lets you earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby fast food options can I find near McDonald's at 9452 Jones Rd?
Nearby fast food options include Jack in the Box and Frenchy's Chicken, both of which are close by if you're exploring different dining choices.
Are there automotive services near this McDonald's location?
Yes, Take 5 Oil Change and AutoZone are nearby, allowing you to combine car maintenance with a meal or a quick stop.
What other local amenities are close to McDonald's at 9452 Jones Rd in Houston?
Nearby amenities include grocery store Kroger, beauty salons like Bella Nails and Obsidian Beauty Supply, medical clinics such as Bienestar Familiar Medical Clinic of Texas, and financial services like Chase ATM.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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