Brand Certified
McDonald's
3.3(2235 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9310 Hwy 6 S, Houston, TX
77083, United States
Certified by McDonald's • Feb 22, 2026
(832) 328-1890
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
2,235 reviews
5 stars
798
4 stars
380
3 stars
279
2 stars
155
1 star
623
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about food being cold, stale, or incorrectly prepared, leading to dissatisfaction with the overall dining experience.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and inadequate training contributing to the poor service.
Cleanliness
Multiple customers noted unsanitary conditions within the restaurant, including dirty tables and floors.
- CACassondra AdamsFeb 19, 20261.0HORRIBLE customer service! The food was average at best. My sandwich looked and tasted like it had been sitting for a while. Last straw for me with this location! NEVER AGAIN!
- KTKimberly TurciosFeb 18, 20261.0Some of the employees are nice but them somehow manage to make the food nasty or it’s always missing something
- JJJohnFeb 11, 20261.0The evening workers at this location are lazy and don't listen to people's orders. Definitely the night crew needs better people after 9pm.
- LLLeslieFeb 4, 20261.0Some one asked a question about the kiosk and was told “NO SPANISH HERE JUST ENGLISH” by a girl in blue at the front cashier working. He had a little accent but was still understandable. There is definitely other ways to say it.
- JKJames KinionJan 28, 20261.0In drive thru, I ordered a McDouble value meal, plain and dry for my granddaughter. I got to the drive thru windows and they asked me to pull into parking space 4. I sat there for almost 30 minutes, watching all the others waiting getting their orders, and I was there before them. How hard could it be to make a double cheeseburger with nothing on it? This is the closest McDonald's to my home, and over the years there's been other incidents. I've had enough! I'll be taking my business to the other McDonald's in the area. Driving a little farther is better than dealing with the frustration from this store. 😠 BTW, the manager could use some remedial customer service training. Bad attitudes don't go well with customers! 🙄
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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- Official website