Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,905 reviews
5 stars
724
4 stars
345
3 stars
291
2 stars
142
1 star
403
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Freshness
While some customers praised the freshness of the food, others complained about receiving cold or improperly prepared items.
Staff Friendliness
There were mixed reviews on staff friendliness; some employees were noted for their excellent service, while others were described as rude or unprofessional.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and with food handling.
- SGSergio GuerraNov 10, 20253.0Just another mac
- SRsal rinNov 7, 20254.0I love this McDonald’s for breakfast. The management is always so sweet to me. I eat my breakfast and work in the morning. Never had a problem
- EPEvelyn PoolOct 30, 20255.0Omg perfect fries! And my pie is soft and crunchy round the edges! I was afraid to order a pie cause the McDonald's is ate at a couple days ago gave me a pie shaped hocky puck, instead of a pie. The items online said I should have a tab for the game and I didn't get them, so I asked the manager for them and he was very friendly and handsome, and he got me the tabs for the items I got on my mobil order. Really happy with my fries!
- HHHappinessOct 28, 20255.0Alma y Violeta was the best in service they went the extra mile !!!There amazing
- MWMargo WrightsilOct 21, 20255.0Food was fresh and made to order like my son requested
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 9351 FM 1960 W, Houston?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this location provides delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order food from this McDonald's online?
You can order online via the McDonald's App available on iOS and Android, or use the delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at the 9351 FM 1960 W McDonald's?
Yes, this McDonald's location has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's on FM 1960?
Nearby places include Redbox for video rentals, Exxon and Shell gas stations for refueling, 7-Eleven for convenience items, and sports bars like Doc's Sports Bar and Sparks Sports Bar for drinks and entertainment.
Are there any nearby convenience stores close to McDonald's on FM 1960?
Yes, several convenience stores are nearby such as 7-Eleven, Circle K, Corner Store, and a Shell station with a convenience store.
What automotive services are available near the McDonald's at 9351 FM 1960 W?
Nearby you can find All N 1 Car Care for automotive repair and oil changes, Tireman of 1960 for tire services, Maaco for auto body work, and Mister Car Wash for cleaning and detailing.
How can I benefit from McDonald's mobile offers and rewards?
You can earn points for free food through MyMcDonald's Rewards and take advantage of mobile offers using the McDonald's app available on iOS and Android.