Brand Certified
McDonald's
3.4(1921 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9351 FM 1960 W, Houston, TX
77070, United States
Certified by McDonald's • Feb 22, 2026
(281) 758-8551
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,921 reviews
5 stars
735
4 stars
345
3 stars
293
2 stars
144
1 star
404
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their friendliness while others are criticized for rudeness and poor communication.
Order Accuracy
Many customers reported issues with incorrect orders and delays, particularly in the drive-thru, leading to frustration.
Food Quality
Food quality varies, with some customers enjoying fresh items while others received cold or poorly prepared food.
Cleanliness
Concerns were raised about cleanliness, particularly in the dining area and food preparation practices.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
- JRJoe Romero6 days ago5.0Staff were helpfull and friendly
- VVVanni V.Feb 12, 20261.0Either they're dumb or evil. How are you gonna be rude and disrespectful when yall didn't have my food and it was a mobile order. Lame minded behavior all around.
- DMDebbie Anne MalubayFeb 12, 20265.0Mom life means quick meals, happy kids, and a place where everyone leaves with a smile — and that’s why our favorite McDonald’s branch will always have a special place in my heart. ❤️ From the friendly staff who are always so patient with my little one, to the clean and cozy space where we can sit, eat, and just enjoy the moment — it’s our go-to spot after errands or busy days. The fries are always fresh, the burgers never disappoint, and of course, the Happy Meal makes everything extra special. As a mom, convenience matters… but so does the experience. And this branch gives us both. Thank you for making our simple meal so memorable. 🍟💛
- RARosie AshFeb 1, 20265.0Shoutout to Devonte at McDonald’s! He was incredibly friendly and patient while taking our order, which made the whole experience smooth and pleasant. It’s always nice to be helped by someone who genuinely cares and takes their time. Highly recommend this location—thanks, Devonte!
- CCCurlyJan 27, 20265.0Always courtesy
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 9351 FM 1960 W, Houston?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this location provides delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order food from this McDonald's online?
You can order online via the McDonald's App available on iOS and Android, or use the delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at the 9351 FM 1960 W McDonald's?
Yes, this McDonald's location has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's on FM 1960?
Nearby places include Redbox for video rentals, Exxon and Shell gas stations for refueling, 7-Eleven for convenience items, and sports bars like Doc's Sports Bar and Sparks Sports Bar for drinks and entertainment.
Are there any nearby convenience stores close to McDonald's on FM 1960?
Yes, several convenience stores are nearby such as 7-Eleven, Circle K, Corner Store, and a Shell station with a convenience store.
What automotive services are available near the McDonald's at 9351 FM 1960 W?
Nearby you can find All N 1 Car Care for automotive repair and oil changes, Tireman of 1960 for tire services, Maaco for auto body work, and Mister Car Wash for cleaning and detailing.
How can I benefit from McDonald's mobile offers and rewards?
You can earn points for free food through MyMcDonald's Rewards and take advantage of mobile offers using the McDonald's app available on iOS and Android.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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