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McDonald's

3.6
(2347 reviews)

Business Details

940 N Wilcrest Drive, Houston, TX
77079, United States
(713) 973-9003
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
940 N Wilcrest Drive, Houston, TX
77079, United States

Hours

Reviews

3.6
2,347 reviews
5 stars
990
4 stars
424
3 stars
335
2 stars
156
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale fries and greasy sandwiches.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • MR
    Mizraim Resendiz
    2 days ago
    1.0
    Completely wrong order and burger had only 1 bun
  • CH
    Cesar Huerta
    3 days ago
    5.0
    Exelente me encanta el servicio mas por las personas que cosinan en especial Elizabeth se ve que les gusta su trabajo
  • AS
    Antonio Sium
    5 days ago
    1.0
    The coffee is terrible!!! Worst customer service too.
  • AA
    Anthony
    Feb 9, 2026
    5.0
    J’ai été très touché par l’accueil que j’ai reçu. Jamais auparavant des employés McDonalds se sont montrés si bienveillants envers moi. La nourriture était très bonne
  • CF
    Crystal Favors
    Feb 2, 2026
    1.0
    The service I received has me furious. I placed an order online through the mobile app. The system accepted my order and I proceeded to the location to provide the codee so I could receive my order. When I got to the window Leonardo immediately start looking at me using hand gestures accross his throat trying to tell me that it is over they are closed. I explained to him that my order was taken and I was in line prior to them closing. He became very rude telling me that the systems were already down. I told him I already paid for my order so it should have been prepared prior to them shutting down there systems. Again he was very rude and slammed the window in my face so disgusting to be treated this way in these times smh. If I could give 0 Stars I would and guess what I didn't receive my order and don't have a refund at this time. Is that like theft? What a Joke!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 940 N Wilcrest Drive, Houston?

McDonald's is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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