McDonald's

3.6
2313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
940 N Wilcrest Drive, Houston, TX
77079, United States

Hours

Reviews

3.6
2,313 reviews
5 stars
972
4 stars
422
3 stars
335
2 stars
156
1 star
428

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and food that tasted old or poorly prepared.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, particularly in restrooms and food preparation areas.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing items.
  • BG
    Bobby Grey
    Nov 5, 2025
    2.0
    it is not fast food nobody was inside and I was alone 20 minutes it took to storm
  • AK
    Ajay Khanna
    Oct 17, 2025
    5.0
    Once of my favorite
  • MS
    Mrs. Sanchez
    Oct 14, 2025
    3.0
    The food was not good. The customer service amazing.
  • AJ
    Apple Wolf (J)
    Oct 7, 2025
    5.0
    Compare to other mcdonalds places, this place is really good because two things, 1) the guy who's working here he always treat customers with happy smile and I can see he's working really hard. 2) They have few AC connector charging ports so customers can charge their phones or devices.
  • DF
    Don Fuego
    Oct 1, 2025
    2.0
    Looks like y'all stop giving out dine in trays or even the verbal option to dine in. Please speak with your managers about talking to the cashier about hand sanitation. Touching money all day, then palming the top of my cup is a bit disturbing.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 940 N Wilcrest Drive, Houston?

McDonald's is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.