Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,772 reviews
5 stars
983
4 stars
494
3 stars
393
2 stars
237
1 star
665
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and complaints about missing ingredients.
Customer Experience
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous negative reports.
Cleanliness and Safety
Concerns were raised about cleanliness, including unsanitary conditions and the presence of disruptive individuals in the restaurant.
Operational Issues
Customers frequently noted operational problems, such as malfunctioning equipment and inconsistent service hours.
- JAJohn AveryNov 17, 20251.0Rude cashier in second window.
- KFKim FNov 4, 20251.0Whoever the manager was tonight was HORRIBLE. Talked to her employees like they were trash!! Constantly berated the staff and when cashier needed help she grunted and complained. Needs new management.
- IGIsiah GarrettOct 31, 20251.0I dash here and it’s always dis functionally ran terrible service
- PPPhillipOct 30, 20251.0Drive thru sucked. The monitors were out so you had to order at the window. The window cashier didn't know the specials. The food was like warm and not to my order specifications. I order mayo, lettuce and onions on the burger and I still got pickles and ketchup ...only. After a 45 minute wait, I will never go back there again.
- OSO. StevensOct 13, 20251.0Having to work in an impoverished community is not easy, and is most definitely psychologically challenging, but it’s also not an excuse to be a miserable, disrespectful, and indolent human. Firstly, the location is not truly 24/7. I’ve twice attempted to order food from this location, between the hours of 4-5AM and was told they were closed while they “change over from dinner to breakfast.” Secondly, when you get to the drive-thru box you don’t know if you’re going to get “How may I help you?” or “What you tryna get?” It’s an absolute gamble if you’ll receive what your ordered or whatever they’ve decided to type into the register—because it’s 50/50 if the order will appear on the monitor or it will be repeated back to you. During my last visit the bun of my Big Mac was weapon-hard. I don’t mean a little toasted either. I mean it offered zero give to being pinched hard. Now, whether what you order will be given to you at the window or you’ll have to wait at their little curb for cold fries is also a 50/50 probability. Lastly, don’t ask for ketchup for your French fries; they treat the packets like they’re a protected commodity—like street pharmaceuticals. Though this location is less than a half of a mile from my dwelling, lately, I’ve been driving up to the other Cullen location near the 610.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9126 Cullen St, Houston, TX?
McDonald's at 9126 Cullen St operates 24 hours, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available, and it operates 24 hours every day.
How can I place an order online or via an app for this McDonald's?
You can order online through the delivery URL or use the McDonald's app available for iOS and Android devices.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 9126 Cullen St offer WiFi and mobile ordering?
Yes, they offer WiFi, mobile ordering, mobile offers, and McDelivery services.
Are there any nearby fast food options close to McDonald's at 9126 Cullen St?
Nearby fast food options include another McDonald's location and Popeyes® Louisiana Kitchen, offering variety for customers looking for alternatives.
What automotive services are available near McDonald's at 9126 Cullen St?
Nearby you can find Houston's One Stop Auto, Top Tire, and Roadrunner Services for automotive repair, tire services, and car window tinting.
Are there any pharmacies or convenience stores near this McDonald's?
Yes, Walgreens is nearby offering pharmacy services, convenience store items, and beauty supplies.
What nearby attractions or services can I visit before or after dining at McDonald's?
You can visit local places such as USPS for postal services, Wells Fargo Bank for financial services, and local beauty salons like Guinns House of Beauty and House Of Fades Barbershop.