McDonald's

3.7
1570 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8520 Bissonnet Street, Houston, TX
77074, United States

Hours

Reviews

3.7
1,570 reviews
5 stars
721
4 stars
271
3 stars
210
2 stars
96
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold meals, missing items, and food not being fresh.

Cleanliness

Several reviews mentioned unclean conditions, including dirty tables and bathrooms.

Customer Experience

Many customers expressed frustration with the overall experience, citing issues with management and staff behavior.
  • EC
    Elizabeth Cortez
    4 days ago
    1.0
    E hido dos veces a este lugar por mc crispy strips y siempre me los dan muy duros parece que tienen horas cocinados, a mi bebé le gustan pero como darle estos pollos que parecen piedras es dinero perdido, a parte el que tomo mi orden parece estar de mal humor cuando corrijo mi orden porque lo puso mal.
  • AA
    Allonso
    Dec 27, 2025
    1.0
    Don't complete any surveys for this location. They won't honor it and will ask for extra unnecessary information other locations won't even ask for. They also are stingy with the napkins.
  • CF
    Cynthia Winzer Franklin
    Dec 11, 2025
    5.0
    The place to start my day daily
  • TG
    That Guy
    Dec 2, 2025
    1.0
    Ive been going here for a while and one thing i notice is people begging. It use to be every once in a while. Now they are using it as a hub for begging. Like I go there and likely you'll be ask by an average of 2 person for money or food if you sit down and stay long enough. Some begger just sit there and wait for customers to come in and ask them. There used to be a security guard there but they stop. You guys to need to fix that situation or your mcdonald business will get bad. More and more will come cause they see it as a great place to fish there. I used to give out now Ive stop because its getting annoying. Especially when someone fake cry and act victimhood and try to make you feel like a bad person. Meanwhile I see that same person outside of mcdonald begging for money and joking it will help them buy weed to help them with their seizures.
  • TT
    Tommy Taft
    Nov 26, 2025
    4.0
    The food was great, and the service was also excellent.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 8520 Bissonnet Street, Houston?

McDonald's at 8520 Bissonnet Street is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when delivery is open until 11:00 PM.