McDonald's

3.6
2135 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7850 W Tidwell, Houston, TX
77040, United States

Hours

Reviews

3.6
2,135 reviews
5 stars
898
4 stars
400
3 stars
347
2 stars
147
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru and curbside pickup.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or unsatisfactory food, while others enjoyed specific items like breakfast and smoothies.

Cleanliness

The location was generally described as clean, but some customers experienced issues with food hygiene, such as hair found in their meals.

Customer Service

While some staff provided excellent service, many reviews highlighted poor customer service experiences, including unhelpful or rude interactions.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
  • NE
    Nora Escobedo
    Nov 15, 2025
    5.0
    Thank you Jeffrey n Edwin good customer service 🙏❤️
  • LC
    Lou Cifer
    Nov 10, 2025
    5.0
    Fast and fresh went in to order take out happy meal for my grandkid clean and efficient could use security in the parking lot that area is sketch with guys loitering in the parking lot
  • SS
    SinTnax
    Nov 8, 2025
    1.0
    ordered one thing was first here they took 15 minutes and still got it wrong
  • JJ
    Jordan
    Oct 31, 2025
    2.0
    The food is mid but relatively cheap but everytime I use the curbside pick up there is some kind of issue and I have to go inside and pick up the order and the best part is the staff usually has an attitude despite me being the one inconvenienced as my food sits on the corner getting cold
  • SV
    Stefani Vice
    Oct 17, 2025
    1.0
    i come at like 12:15 and i order 2 sandwiches and a large drink.. so i don’t assume it’s going to take long. she then makes me park and wait for the drink which shouldn’t be long, but now i see every one is pulling up to the window and being told to park so im confused, because it took me 10 minutes to get my drink lol she even forgot what i was waiting for she had to come and ask because so many people were parked. i got places to be i gotta get a small meal and drive off not park and wait for a drink.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Houston, TX is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.

What delivery services does this McDonald's offer?

McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery options.