Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,552 reviews
5 stars
723
4 stars
286
3 stars
244
2 stars
100
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Freshness
Many customers appreciate the freshness and quality of the food, particularly breakfast items, though there are complaints about incorrect orders and cold food.
Drive-Thru Efficiency
The drive-thru service is noted for being fast and efficient by some, but others report significant delays and issues with order accuracy.
Cleanliness
The restaurant is generally described as clean and well-maintained, contributing positively to the dining experience.
Ice Cream Availability
A recurring issue is the ice cream machine being frequently out of service, leading to customer frustration.
- AGAlberto GarciaOct 11, 20251.0DONT COME HERE FOR THE ICE CREAM Ice cream machine is literally always broken. I waited 10 minutes in this drive-thru line just to find out there’s ice cream. And there’s no warning out front so I got trapped in the line for 10 more minutes waiting for the people in front of me to get their food. Waste of time and fuel. They need to post a sign before you get in the line so people don’t waste their time.
- SBStephanie BaleroOct 9, 20255.0Food is always freshly made and the workers are polite. Quarter pounder was made perfectly and was free though the app with points.
- DMDavid MooreOct 8, 20255.0$5 number one egg McMuffin with ham taken advantage of. Coffee was top-notch and not too hot. The ham was juicy, flavorful, thick, well cooked and not too chewy. Coffee was super fresh tasting and just the right acidity. (It didn't taste like it had been sitting around all day...). It's normally $7 for the sandwich so it was a nice break and an unexpected surprise.
- SSSpreme SkeezaOct 3, 20255.0Great location. Excellent service. Setting example of how fast food is supposed to run. I live directly across the street from a McDonald's but I prefer to travel to this location. Keep up the good work.
- AMAmberlynn maresSep 21, 20251.0I came through the drive through for a few coffees, the lady got my order wrong , then we are asked to pull around , We are waiting for our coffee, and the lady comes out with one out of 2 of the coffees we ordered. We tell her we 2 other drinks missing , she then comes out 2 other wrong drinks , bad management!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours or late into the night.
When is the drive-thru service available?
Drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours.
What delivery options are offered by this McDonald's?
It offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online for delivery?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
They provide Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is the address and contact information for this McDonald's?
The restaurant is located at 511A Lockwood Drive, Houston, TX 77011. You can reach them at +1 713-928-3770.
Are there any nearby gas stations or convenience stores near this McDonald's?
Yes, nearby gas stations and convenience stores include Timewise, Shell, Fas Food Mart, CITGO, HANDI PLUS #29, and Texaco Station Houston, making it convenient for fueling up and grabbing essentials.
What entertainment venues are close to this McDonald's?
Nearby entertainment venues include Bumpy Pickle sports and recreation bar, Dad’s Wisdom comedy club, and Casa Cazador HTX concert venue, great for enjoying activities before or after dining.
Are there nearby automotive services in the area?
Yes, automotive services nearby include Lockwood Vehicle Storage, M & L Truck Leasing, Cotton Brothers auto repair, J&G Tire Service, Uptown17 Automotive car wash and repair, and Oishii Imports car dealer.