Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,701 reviews
5 stars
599
4 stars
308
3 stars
202
2 stars
134
1 star
458
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about fries and burgers not being fresh.
Staff Attitude
Numerous customers noted unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
Cleanliness
Some reviews highlighted cleanliness issues in the dining area, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, there were a few positive mentions of friendly staff and enjoyable food, indicating that experiences can vary.
- ADamy dunn1 day ago1.0Doing Uber eats here is less than one star. Wait 20 minutes for a pick up.... ridiculous
- MYMari Yani2 days ago3.0While excited to see their customer service has improved. I have to ask what's happening with the ratio on the fries served. I mean this right here looks like the sz of a kids mini meal. Idk..Not a big fan of fries but, I ordered a meal because I had planned on sharing them.
- KSKeshia Simpson3 days ago5.0The food is hot, always fresh, made to order. Clean dining rooms, clean tables. Staff is courteous and laid back.
- JWJarrett WNov 15, 20251.0Man normally I don’t do reviews but this place is trash as hell they can never get an order right and it’s always stuff missing the building is clean for sure but the workers not all but most of them are rude or don’t care I live across the street yet they still CANT get one meal right this one not it
- JMJohn MorinNov 4, 20255.0I went through the drive thru so I didn't know how the inside was, service was quick didn't wait long for breakfast & I received what I ordered n was hot
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4803 FM 1960 W, Houston?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
Is there a drive-thru available at the McDonald's on FM 1960 W?
Yes, the drive-thru is open 24/7 at this McDonald's location.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place a mobile order for pickup or delivery at this McDonald's?
You can order via the McDonald’s App available on iOS and Android, or use their online order link at https://mcdonalds.smart.link/mjuu1ggdi.
Does this McDonald's location offer free WiFi?
Yes, free WiFi is available as part of the services offered at this location.
What nearby fast food options are available around McDonald's at 4803 FM 1960 W?
Nearby fast food options include Arby's, Wendy’s, Jersey Mike's Subs, and another McDonald's location.
Are there any nearby grocery or specialty food stores near McDonald's?
Yes, you can find Ramadan Halal Meat Market and The Honey Baked Ham Company nearby for specialty meats and deli items.
What entertainment or rental kiosks are close to McDonald's that I can visit before or after my meal?
Redbox rental kiosks are located nearby, making it easy to pick up movies or games during your visit.
Are there places for dental or health services near this McDonald's?
Yes, Brident Dental & Orthodontics and Summit Dental Center, part of Brident Dental & Orthodontics, are nearby if you need dental care.