Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, others complained about cold or stale items, and incorrect orders were a frequent issue.
Cleanliness
The restaurant was generally noted for being clean, but there were isolated reports of unsanitary conditions.
Staff Friendliness
Some employees received praise for their friendly demeanor, but there were also complaints about unhelpful or rude staff.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
SS
Septtt
3 days ago
5.0
Very clean and spacious place. Super nice and friendly staff. Highly recommend!
TM
Tynia Murphy
5 days ago
2.0
While I was in the restaurant trying to order on the kiosk they closed the McDonald’s restaurant inside because they were busy with drive through orders and they didn’t want to attend to anyone in the restaurant. Even though I had the option to go online and order from curb side pick up or drive through it was inappropriate for them to kick everybody out and lock the door.
WP
Willian Perozo
6 days ago
2.0
La señora flor la encargada es muy grosera y no sabe organizar a los empleados
RR
reef90210
Oct 29, 2025
1.0
Employees fighting each others, cold food, bad experience. Dont go there!
SB
Salim B
Oct 14, 2025
4.0
McDonald’s is a dependable choice for a fast and convenient meal. The menu offers classic favorites like Big Macs, Chicken McNuggets, and fresh, crispy fries. The staff are generally friendly, and the drive-thru makes grabbing food on the go easy. While it can get crowded during lunch and dinner rushes, the food quality is consistent and satisfying. The restaurant is usually clean, and seating is comfortable enough for a quick meal. Overall, McDonald’s delivers the quick, tasty fast-food experience most people expect.
What are the regular operating hours of McDonald's at 4920 N Kirby Dr, Houston?
McDonald's at 4920 N Kirby Dr, Houston is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 10:00 PM Sunday through Thursday and until 11:00 PM on Friday and Saturday.
Can I order food online for delivery or pickup from this McDonald's?
Yes, you can order for delivery, curbside pickup, and same day no-contact delivery through the McDonald's app or their delivery website.
Which payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi for customers?
Yes, this McDonald's provides WiFi as one of its services.
What apps can I use to order McDonald's from this location?
You can use the McDonald’s App available on both the Apple App Store and Google Play Store to place your order.
What nearby restaurants can I visit before or after dining at McDonald's on N Kirby Dr?
Nearby dining options include Goode Company Hamburgers and Taqueria for Tex-Mex, On The Kirb for American cuisine and drinks, and Christians Tailgate Bar & Grill for burgers and a bar atmosphere.
Are there any nearby beauty or nail salons close to McDonald's for a quick visit?
Yes, nearby salons include Eminence Organic Nails and Spa, Celine Organic Nails & Spa, and Upper Kirby Nail Salon for skin care and nail services.
What nearby entertainment or lounge spots can I check out around this McDonald's?
For entertainment, you can visit Crimson Lounge or Lumen Lounge which offer a bar and lounge atmosphere for relaxing after a meal.
What is the price range and type of food served at this McDonald's?
This McDonald's offers a variety of fast food including burgers, breakfast items, coffee, and frozen desserts with a low price range.