Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,882 reviews
5 stars
824
4 stars
394
3 stars
282
2 stars
110
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or incompetent service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and poor handling of mobile orders.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall customer service.
Food Quality
While many enjoyed the food, there were complaints about cold items and incorrect preparations.
- WWWheatJan 1, 20263.0Low quality food for the same price as other fast food that use actual real chicken and reel beat.And so forth.
- WGWoodrow GradyDec 30, 20251.0The last few times I’ve gone to McDonalds the food I received was cold even the French fries!
- SMShelby MoserDec 27, 20255.0Staff were incredibly nice for a McDonalds. It was also spotless!
- TTThomas Ludwig (Tom)Dec 10, 20252.0Can’t even get my order correct when I correct what’s on the screen. Multiple mistakes on my order that I verbally corrected and the order taker acknowledged. Astonishing incompetence
- TMTynia MurphyNov 19, 20252.0While I was in the restaurant trying to order on the kiosk they closed the McDonald’s restaurant inside because they were busy with drive through orders and they didn’t want to attend to anyone in the restaurant. Even though I had the option to go online and order from curb side pick up or drive through it was inappropriate for them to kick everybody out and lock the door.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4920 N Kirby Dr, Houston?
McDonald's at 4920 N Kirby Dr, Houston is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 10:00 PM Sunday through Thursday and until 11:00 PM on Friday and Saturday.
Can I order food online for delivery or pickup from this McDonald's?
Yes, you can order for delivery, curbside pickup, and same day no-contact delivery through the McDonald's app or their delivery website.
Which payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi for customers?
Yes, this McDonald's provides WiFi as one of its services.
What apps can I use to order McDonald's from this location?
You can use the McDonald’s App available on both the Apple App Store and Google Play Store to place your order.
What nearby restaurants can I visit before or after dining at McDonald's on N Kirby Dr?
Nearby dining options include Goode Company Hamburgers and Taqueria for Tex-Mex, On The Kirb for American cuisine and drinks, and Christians Tailgate Bar & Grill for burgers and a bar atmosphere.
Are there any nearby beauty or nail salons close to McDonald's for a quick visit?
Yes, nearby salons include Eminence Organic Nails and Spa, Celine Organic Nails & Spa, and Upper Kirby Nail Salon for skin care and nail services.
What nearby entertainment or lounge spots can I check out around this McDonald's?
For entertainment, you can visit Crimson Lounge or Lumen Lounge which offer a bar and lounge atmosphere for relaxing after a meal.
What is the price range and type of food served at this McDonald's?
This McDonald's offers a variety of fast food including burgers, breakfast items, coffee, and frozen desserts with a low price range.