McDonald's

3.6
1437 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4643 Beechnut Street, Houston, TX
77096, United States

Hours

Reviews

3.6
1,437 reviews
5 stars
588
4 stars
275
3 stars
245
2 stars
91
1 star
238

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with missing items and incorrect orders, leading to frustration.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several customers noted unsanitary conditions, especially in restrooms and dining areas, indicating poor management.

Customer Service

While some staff were praised for their friendliness, others were criticized for rudeness and lack of attentiveness.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others received cold or improperly prepared items.
  • WW
    Waiki104l
    2 days ago
    5.0
    Great Food! Polite and Professional Employees! Clean Kitchen! Love This Place! The sweet young Latina employee said "Thank You. Have a Nice Day! with the most pleasant smile....Really it brought me to tears bc ppl these days are rude and dont know what someone may be going through. But her face and voice were SO PLEASANT. She was a LIGHT in the darkness and I want you to tell ALL your employees GREAT JOB! They don't just serve food, they have the Power to Change a Person's Day or their Life. I will NEVER forget how pleasant she was during my time of grief. THANK YOU!🥹
  • TF
    Travonta Freeman
    Nov 10, 2025
    1.0
    Horrible service, food was wrong, got charged the incorrect amount for breakfast. So impatient and unorganized. Totally dissatisfied
  • RA
    Rebeca Angeles
    Oct 2, 2025
    1.0
    Always they forget something. Today I drive thru to get 2 steak, egg and cheese bagels meals and pancakes. They only put 1 bagel, I didn’t want to hold the long line they had so I didn’t check and trusted them for the last time. When I got home I only had one bagel. I was so mad but I was not gonna get my kids back in the car to go back. Never going back to this location
  • GX
    Greis Xhafa
    Sep 30, 2025
    5.0
    They made sure everything was okay.
  • LL
    LaniTX
    Sep 17, 2025
    1.0
    Needs to be retrained on coffee drinks. Twice have to disagree with staff about incorrect order even showing them picture of the drink, but still refuse to remake drink. Ordered online for hot drink, gave me iced. Showed recipt yet told me that's how they make it. Ordered a iced mocha, gave me iced coffee with no whip cream. Told her I never received an iced mocha drink like this before, waved me off.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4643 Beechnut Street?

McDonald's at 4643 Beechnut Street is open from 5:30 AM to 11:00 PM Monday through Thursday, and Sunday; and from 5:30 AM to midnight on Friday and Saturday, except Sunday delivery which starts at 6:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday; 5:30 AM to midnight on Friday and Saturday; and from 6:30 AM to 11:00 PM on Sunday.